Telecom Services Senior Specialist
hace 4 semanas
Job Summary
We are seeking a highly skilled Telecom Services Senior Specialist to join our team in Mexico City, Mexico. The ideal candidate will have a strong background in telecommunications and excellent problem-solving skills.
Key Responsibilities
* Evaluate and maintain existing or proposed telecommunication voice systems
* Assist in writing and maintaining operating manuals and developing specifications, records, and form layouts
* Analyze user needs and recommend solutions to hardware and software systems supporting telecommunication voice operations and vendor integration
* Review diagnostic reports and interpret data
* Suggest solutions based on analysis and interpretation of equipment diagnostics, usage reports, and equipment programming
Requirements
* Typically requires 6-8 years of relevant experience
* Expert fulfillment of required documentations and ensuring that all telecommunications documentation is completed
* Specialized telecom knowledge
* Excellent verbal and written communication skills
* Expert client service skills
About NTT DATA Services
NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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