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Customer Business Support Senior Specialist
hace 2 meses
About Us
SAP is a leading enterprise software company that has been empowering businesses to run better for over 40 years. Our company culture is built on collaboration, innovation, and a passion for making a positive impact on the world.
Our Mission
We aim to be a market-leading cloud company, delivering integrated solutions that drive customer success across all stages of the customer value chain. To achieve this, we're looking for a talented individual to join our Customer Business Support team in the LAC Region.
Job Summary
We're seeking a Senior Business Support Specialist to support and advise our Services Sales teams across the NA region. As a key member of our CBS team, you will be responsible for processing and developing consulting-related deals to services sales opportunities in existing SAP clients.
Key Responsibilities
- Process and develop consulting-related deals to services sales opportunities in existing SAP clients using SAP tools and processes.
- Contribute to revenue growth and profitability by processing profitable services sales deals in existing customers and achieving business targets.
- Responsible for end-to-end deal process execution related to customer services opportunities.
- Work with a cross-functional team to process relevant functions from portfolio and support sales, presales, solutioning, and delivery operations.
What You'll Bring
To succeed in this role, you'll need to have a strong understanding of SAP's products and services, as well as excellent communication and problem-solving skills. You'll be working closely with our Services Sales teams, so the ability to build strong relationships and collaborate effectively is essential.
What We Offer
As a Senior Business Support Specialist at SAP, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.