Quality Assurance Director
hace 4 semanas
The Factory Customer Quality Assurance Director at Advanced Energy is responsible for driving resolution for problems in materials, components, and products through systematic and fast methodologies. This role leads 8D problem resolution teams for internal and external raised concerns, collaborating closely with other functions as needed. The ideal candidate will serve as the go-to person for problem-solving and provide training on fundamental quality tools, supporting improvement efforts. They will ensure flawless and on-time communication to customers and manage escalations.
Key Responsibilities:
- Ensure the resolution of identified problems with the urgency they require.
- Lead problem-solving teams and drive the problem-solving process, including tool use and meeting customer and/or internal response time requirements.
- Facilitate problem-solving processes with relevant teams for non-conforming products.
- Perform process capability studies on existing processes, review and analyze results, and recommend changes based on findings.
- Participate in the modification of Failure Mode and Effects Analysis (FMEA).
- Ensure on-time communication to customers on escalated issues and drive accountability for problem resolution.
Work Environment:
- Standard office environment, noisy and busy manufacturing areas/labs, and clean-room environment.
- Advanced Energy is a highly dynamic, technically challenging, and fast-paced manufacturing workplace.
Qualifications:
- Required:
- Strong communication, facilitating, and coordination skills.
- Ability to handle communications with customers.
- Expertise in problem-solving methodologies.
- 6Sigma Black Belt.
- Expertise in practical problem-solving tools using 8D methodology.
- Preferred:
- Experience in relevant manufacturing processes and technologies.
- Expertise knowledge on quality tools and process/production control methods.
Experience:
- Technical Expert Level Position; minimum 10 years' experience in industry.
- Experience with working in a fast-paced, high mix low volume manufacturing environment.
- Experience with manufacturing quality and product quality management.
- Expertise in 6sigma, SPC, Variation Control, MSA, or GR&R techniques and other quality tools.
- Understanding of ISO 9001 quality systems and requirements.
Education:
- Bachelor's degree in engineering or a technical field from an accredited institution.
- Advanced Degree in Engineering/Science - desired.
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