Quality Assurance Manager

hace 2 días


Ciudad de México, Ciudad de México Mc1 Tecnologia A tiempo completo

At Mc1 Tecnologia, we are seeking a Quality Assurance Manager to join our team. As a key member of our organization, you will play a pivotal role in ensuring the highest level of quality in our products and services.

Your responsibilities will include supervising quality assurance efforts, establishing and implementing quality standards, and serving as a liaison between technical teams and the Support Director. You will champion a culture of continuous quality improvement, conduct quality audits, and develop strategies to ensure our products and services meet or exceed customer expectations.

As a Quality Assurance Manager, you will be responsible for:

  • Quality Assurance Oversight
  • Quality Standards
  • Cross-Functional Liaison
  • Quality Audits
  • Data-Driven Insights
  • Quality Improvement Strategies
  • Customer Satisfaction
  • Regulatory Compliance
  • Risk Assessment
  • Team Collaboration
  • Training and Development

Requirements:

  • Bachelor's or Graduate's Degree: A degree in a relevant field such as Quality Management, Industrial Engineering, or a related discipline.
  • Language Proficiency: Strong proficiency in English. Desirable Portuguese Proficiency.

Experience:

  • Quality Management Leadership: Over a decade of experience in leading and building quality organizations, fostering a culture of quality excellence, and ensuring that quality is at the core of all operations.
  • Audit Process Expertise: Proven track record in conducting audits, both internal and external, to assess compliance with quality standards and identifying areas for improvement.
  • Quality Control and Assurance: Proficiency in developing, implementing, and continuously improving quality control and assurance processes to maintain and enhance product and service quality.
  • Team Management: Experience in leading cross-functional teams responsible for quality assurance, process improvement, and adherence to quality standards.
  • Process Improvement: A history of driving process improvements using methodologies such as Lean Six Sigma to streamline operations and optimize quality assurance efforts.
  • Quality Auditing: In-depth experience conducting quality audits and assessments to identify non-conformities and ensure corrective actions are taken promptly.
  • Strategic Quality Planning: Proficiency in developing and executing strategic quality plans that align with organizational objectives.
  • Regulatory Compliance: A track record of maintaining compliance with relevant quality and industry-specific regulations, including ISO standards.
  • Change Management: Experience in guiding organizations through changes and continuous improvement initiatives, ensuring that the quality aspects are addressed and enhanced throughout the process.
  • Stakeholder Liaison: Skill in liaising with various stakeholders, including cross-functional teams, support organisations, customers, and regulatory bodies, to ensure a shared understanding of quality objectives and standards.

Soft Skills:

  • Leadership and Team Building
  • Effective Communication
  • Cross-Functional Liaison
  • Analytical Thinking
  • Problem-Solving
  • Conflict Resolution
  • Strategic Thinking
  • Critical Thinking
  • Negotiation
  • Time Management
  • Emotional Intelligence


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