Operations Director for Growth and Excellence
hace 1 semana
We are seeking a skilled Operations Director to drive growth and excellence at Wiser Hub in Hermosillo, Sonora. This role is responsible for efficiently managing our park, restaurant, and service businesses while delivering exceptional customer experiences.
Main Responsibilities:
1. **Operational Management**: Supervise and manage daily activities to ensure quality service and customer satisfaction. Plan and execute operational models, assign responsibilities, and optimize performance.
2. **Budget Management and Expense Control**: Manage budgets, analyze financial information, and control sales and profits. Develop and launch new products, services, and business models to drive growth opportunities.
3. **Strategy and KPI Definition**: Develop strategies and value for Wiser Hub. Establish performance indicators, set sales objectives, and ensure compliance with company values, mission, and vision.
4. **Policies and Procedures**: Integrate digital platforms, provide training, and ensure the implementation of best operational practices. Guarantee technological infrastructure for consolidating group information and ensure compliance with internal policies.
5. **Organizational Culture and Talent Development**: Ensure attraction, development, well-being, and retention of talent with support from the HR department. Make talent decisions regarding hiring, training, promotions or layoffs within the community and culture team.
Economic compensation: $100,000 MXN per month + Mexican labor laws. Location: Hermosillo, Sonora. Type: Full-time position. Salary: $80,000 - $100,000 MXN per month. Work location: On-site employment.
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