IT Support Specialist
hace 1 mes
We are seeking a highly skilled IT Support Technician to join our team at Jabil Circuit. As an IT Support Technician, you will be responsible for providing technical assistance and support to our employees and customers.
Key Responsibilities- Load and verify software packages
- Support resources on projects as assigned
- Troubleshoot and resolve end-user issues
- Install and configure PCs and peripherals
- Follow corporate, regional, and local ISS and site policies
- Resolve site-level incident management
- Populate knowledge databases and configuration management databases
- Administer user accounts and provide technical assistance
- Install and configure audio-visual equipment
- Perform basic level of support for users on IT baseline apps
- Follow safety and health rules and regulations
- Participate in the exchange of ideas and information within the department
- Customer service skills and effective communication skills
- Ability to follow written and verbal directions
- Service-oriented attitude, customer focus, sense of urgency, professional demeanor, time management skills, and analytical thinking
- Ability to understand network and system architecture
Individual will be required to use computer keyboards or other equipment for extended periods of time. Individual may be required to sit or stand for extended periods of time.
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