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Sales Support Associate

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Job Title: Sales Support Associate

About Us: Paradise Weddings Blog is a leading travel and destination wedding company in the Playa del Carmen/Cancun/Riviera Maya region. We are a dynamic and growing team that is passionate about delivering exceptional customer experiences.

Job Summary: We are seeking a highly organized and detail-oriented Sales Support Associate to join our team. As a Sales Support Associate, you will play a critical role in supporting our sales team with administrative duties, data entry, and communication with suppliers and resorts.

Key Responsibilities:

  • Assist sales personnel with administrative tasks, including data entry, filing, and tracking invoices.
  • Organize and maintain accurate records and data in our CRM system.
  • Communicate with suppliers and resorts to collect and update information for sales and marketing materials.
  • Request, review, and follow up on contracts with suppliers and resorts.
  • Provide exceptional customer service and support to internal and external stakeholders.

Requirements:

  • Highly detail-oriented and organized with excellent time management skills.
  • Eligible to work in Mexico.
  • Experience with Microsoft Office (Word, Excel, Outlook, etc.).
  • Tech-savvy with the ability to learn online systems for booking/reservations/managing customers/emails.
  • Ability to prioritize and multi-task in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Fluent Spanish and strong conversational written/verbal English.
  • 1-2 years of experience in an administrative, customer service, and/or sales role.

What We Offer:

  • Opportunities for career growth and professional development.
  • 8 paid holidays per year.
  • Paid vacation, sick, and personal time off.
  • Paid volunteer time off to give back to a charitable cause of your choice.

Language: English (en-US)