Credit Application Specialist
hace 2 semanas
**SUMMARY**
The role of the Credit Application Specialist involves providing support to the Credit Risk Analyst team. Key responsibilities include Credit Application data entry, fraud investigative tactics, collaboration with the sales field, and the ability to think outside the box. Maintaining customer databases, sending invoice and statement copies, processing correspondence, and handling returned mail are also part of the duties. The Credit Application Specialist will work closely with customers, field sales, commercial specialists, and A/R Specialists to provide assistance with information requests.
**RESPONSIBILITIES**
- Credit Application data entry, account setup, and fraud review
- Supporting the Credit Risk Analyst teams for field requests
- Responding to correspondence related to customer accounts
- Handling inbound telephone calls and mail to set up customer accounts, updating address and contact information in the computer system
**REQUIREMENTS**
- A Bachelor's degree is preferred
- Proven research and investigative capabilities
- Strong English verbal and written communication skills
- Strong interpersonal skills with proven customer service and dispute resolution ability
- Computer skills including MS Word, Excel, PowerPoint, and using outside data sources to gather required information for analysis and reporting
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