Deployment Specialist

hace 1 día


Ciudad de México, Ciudad de México Carrier A tiempo completo

**Job Summary**:

Carrier is seeking a highly skilled Deployment Specialist to join our team. As a key member of our technical support team, you will be responsible for executing multiple projects simultaneously, coordinating internal resources, and providing exceptional customer service.

**Key Responsibilities:**

  • Execute multiple projects simultaneously to defined department standards.
  • Coordinate internal company resources to support customer pilots and programs.
  • Set up customer software and databases.
  • Conduct remote troubleshooting and sensor swap out and annual calibration tasks.
  • Communicate effectively with virtual team members to ensure collaboration and swift resolution of problems.
  • Assist customers with research, response, and resolution of various customer inquiries related to support and troubleshooting of Sensitech products.
  • Provide download service, add and edit shipment information, and ensure the quality, accuracy, and thoroughness of information in multiple program and project databases.
  • Maintain a high standard of customer satisfaction while following Sensitech policies, procedures, and warranties.

**Requirements:**

  • Bachelor's Degree in Computer Science, Business, or Engineering.
  • Minimum of 2 years work experience required.
  • Bilingual skills in Spanish and English.
  • Intermediate experience with Microsoft Office Suite, particularly Excel.
  • Proven ability to learn new software quickly.
  • Knowledge of communication protocols: RF, Wi-Fi, Cellular.
  • Excellent time management and attention to detail skills.

**Equal Opportunity Employer:**

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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