Deployment Specialist
hace 1 día
**Job Summary**:
Carrier is seeking a highly skilled Deployment Specialist to join our team. As a key member of our technical support team, you will be responsible for executing multiple projects simultaneously, coordinating internal resources, and providing exceptional customer service.
**Key Responsibilities:**
- Execute multiple projects simultaneously to defined department standards.
- Coordinate internal company resources to support customer pilots and programs.
- Set up customer software and databases.
- Conduct remote troubleshooting and sensor swap out and annual calibration tasks.
- Communicate effectively with virtual team members to ensure collaboration and swift resolution of problems.
- Assist customers with research, response, and resolution of various customer inquiries related to support and troubleshooting of Sensitech products.
- Provide download service, add and edit shipment information, and ensure the quality, accuracy, and thoroughness of information in multiple program and project databases.
- Maintain a high standard of customer satisfaction while following Sensitech policies, procedures, and warranties.
**Requirements:**
- Bachelor's Degree in Computer Science, Business, or Engineering.
- Minimum of 2 years work experience required.
- Bilingual skills in Spanish and English.
- Intermediate experience with Microsoft Office Suite, particularly Excel.
- Proven ability to learn new software quickly.
- Knowledge of communication protocols: RF, Wi-Fi, Cellular.
- Excellent time management and attention to detail skills.
**Equal Opportunity Employer:**
Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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