Business Development Executive
hace 4 días
Rapido Solutions Group is committed to connecting hyper growth businesses with the best global talent, allowing customers to scale efficiently and effectively.
Our objective is to create opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara. We combine diversity, joy, and passion to create a dynamic community that enables our customers to achieve their objectives in the best way.
We strive to become the best place to work by providing a young and vibrant work environment, wellbeing programs, social and environmental activities, and the chance to develop in one of the most important industries in the USA.
Job Purpose
A Business Development Executive - Global Talent Manager is responsible for ensuring that customers are successful in using Rapido's services. They work as the main point of contact with the customers to understand their needs, manage requirements, provide training and support, and help them achieve their goals.
The role involves guiding and coaching the leads who work for their customers to ensure success in their jobs.
Main Responsibilities
- Anticipate potential risks, issues, or challenges that clients may face and proactively address before they escalate by developing mitigation strategies to minimize any negative impact on the client relationship or their satisfaction while looking after Rapido's business.
- Work closely with internal cross-functional teams such as Finance, HR, Commercial, IT, and Legal teams to align strategies and ensure employee satisfaction.
- Foster a sense of community among employees by facilitating growth opportunities, knowledge sharing, and improving work-life balance while developing comprehensive plans and support to ensure employee engagement and retention.
- Conduct regular performance reviews with employees to demonstrate progress against agreed-upon objectives with the client and adjust strategies or tactics as needed to ensure success. Provide coaching regularly and create controls, review bonuses, commissions, remote work models, and other benefits for employees.
- Develop a personalized onboarding process for clients and their employees according to their business needs and internal policies and procedures. Ensure a smooth transition into the operation.
Benefits and Perks
- Competitive salary: $80,000 per year.
- Pay & Perks: Above-law benefits package, including food vouchers, private medical insurance (major and minor expenses), life insurance, and savings fund.
- Great Environment: Great community spirit; Diversity, Equity, Inclusion, and Belonging Program; Total Societal Impact Programs; continuous training and Team Building.
- Work-Life Balance: Wellness & Health programs, On-site Psychologist, Nutritionist, and Doctor.
- +Plus: Amazing amenities like Ping-Pong table, videogames area, beer on Fridays, Sports teams, and more Monthly activities.
Requirements
- English level: C1.
- Scholarship: Bachelor's Degree.
- Previous experience: leadership and Tier II + customer service required.
- Proficient with Web software and familiar with Microsoft Office products - including Word, Excel, PowerPoint, Outlook, etc.
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