Operations Support Specialist
hace 1 semana
The Ops Support Specialist 4 plays a vital role in ensuring the smooth operation of Citigroup Inc.
This entry-level position involves providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.
Main Responsibilities:
- Perform complex assignments and resolve problems that require in-depth investigation or research, adhering to established procedures.
- Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work units, and allocating work as needed.
- Conduct basic analysis and research, as well as workflow management to ensure efficient operations.
- Support an expansive array of products and services, maintaining a high level of technical and administrative expertise.
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations.
Requirements:
- 1-3 years of relevant experience in a business office or operational environment.
- Proficient computer and math skills, with a focus on complex databases and spreadsheets.
- Demonstrates attention to detail and knowledge of activities, policies, and procedures of a basic work area.
Education: High School diploma or equivalent is required.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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