Customer Service and Sales Representative

hace 2 días


Tijuana, Baja California, México Placidway A tiempo completo
Key Responsibilities:

As a Sales and Customer Service Representative, you will be responsible for conducting targeted outbound calls to potential and existing customers to educate, engage, and guide them through their customer journey. You will develop and maintain strong relationships with customers, providing exceptional service and support. You will also efficiently handle customer cases from initiation to aftercare, ensuring customer satisfaction and loyalty.

Sales and Revenue Goals: You will meet or exceed specified sales and revenue targets, contributing to the overall growth of the business. You will also utilize the CRM system for accurate documentation and record-keeping of customer interactions, sales activities, and outcomes.

Required Skills and Qualifications:

  • Customer Focus: Committed to delivering exceptional service.
  • Communication: Superior verbal and written communication abilities.
  • Sales Oriented: Proven track record in meeting and surpassing sales goals.
  • Adaptability: Keen to learn and manage diverse customer service scenarios.
  • Ethical Standards: Maintain high ethical integrity in client and provider interactions, ensuring confidentiality.
  • Organizational Skills: Capable of handling multiple tasks with strong organizational abilities.
  • Tech Savvy: Proficient with CRM software and essential sales and communication tools.

What We Offer:

  • Progressive salary increases based on performance.
  • Access to paid time off (PTO) for a healthy work-life balance.
  • Quarterly commission program with a 6% uncapped ceiling, recognizing your effort and dedication.
  • Additional perks, including integration events and bonuses for exceptional performance.


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