Quality Leader

hace 1 semana


Ciudad de México, Ciudad de México Crane NXT A tiempo completo
About the Role

We are seeking a highly skilled Quality Leader to join our team at Crane NXT. As a Quality Leader, you will be responsible for ensuring the highest quality standards are met in our products and services.

Key Responsibilities
  • Quality Management
    • Manage customer complaints and quality issues through our Salesforce system.
    • Lead the problem-solving process and coordinate meetings for root cause analysis and corrective actions.
  • Quality Metrics and Reporting
    • Generate and analyze quality metric reports related to customer complaints.
    • Communicate quality results and customer complaints to stakeholders.
  • Process Improvement
    • Integrate new products into production and manage compliance with quality objectives.
    • Propose improvement strategies, including projects, Kaizen, and MIAS.
  • Team Leadership
    • Administer and develop your work team through Human Resources processes.
    • Be a backup for the Quality Manager/VSM.
  • Quality Strategy and Metrics
    • Collaborate in the definition and monitoring of the Quality strategy.
    • Define and monitor quality metrics and VS quality.
  • Additional Responsibilities
    • Participate in daily gemba meetings.
    • Lead 6 Sigma projects.
    • Prepare weekly reports for the quality manager and VSM.
    • Participate in kaizen events.
    • Approve concessions as VS Owner.
    • Prepare month-end reports (Quality - Plant).
    • Manage materials return process from Distribution Centers.
    • Lead productivity projects.
    • Quality induction.
    • Core Tools.
    Requirements
    • Bachelor's degree in Industrial, Mechanical, Electronic, Mechatronic Engineering or equivalent.
    • English level: Advanced.
    • Experience in:
    • Desirable 5 years in applying problem-solving methodologies.
    • Desirable 3 years in system audits.
    • Desirable 2 years managing staff.
    • Desirable 2 years attending quality problems with clients.
    • Desirable knowledge: Root cause analysis tools (5 Whys, Ishikawa, etc.), Problem-solving methodologies (8 d's, DMAIC), Statistical tools (CEP), Interpretation of geometric and plan tolerances, Staff administration, Core Tools (AMEF, APQP, MSA, PPAP), Knowledge and interpretation of the ISO standard, Knowledge of security marks (UL, CSA, RoHS), Certification as internal auditor.
    Personal Attributes
    • Customer Service.
    • Decision Making and Results.
    • Teamwork and Diversity.
    • Ethics and Transparency.
    • Intellectual capital.
    • Job Knowledge / Technical Skills.
    • Leadership.
    • Security.
    • CBS.
    Additional Requirements
    • Availability to travel nationally and internationally.
    • Schedule availability.
    • Availability to attend meetings outside of working hours.
    • Leadership.
    • Focus on processes.

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