Customer Service Representative

hace 5 días


Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo
Customer Service Representative

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Ria. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Main Responsibilities:

  • Review and correct data of incorrectly processed transactions
  • Collaborate with the accounting department to reconcile and balance refunds of cancelled transactions

Requirements:

  • High school diploma or equivalent required
  • Good knowledge of MS Office and Internet Explorer
  • At least one year of work experience in customer services or a call center position
  • Additional language skills a plus

Key Skills:

  • Strong customer orientation skills
  • Excellent communication skills (oral and written)
  • Attention to detail
  • Good teamworking approach
  • Ability to work flexible schedules

Ria is a leading money transfer company committed to helping businesses and individuals thrive through the fast and secure transfer of funds across borders at a great value. Our mission is to deliver our customers' hard-earned money straight into the hands of those who need it most. By providing our customers with a fast, convenient, and safe service, we get money to where it matters affordably. We contribute to helping communities, families, and individuals get ahead.

We are people serving people, and we never, ever forget that.



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