Sales Efficiency Business Process Improvement Analyst

hace 3 días


Xico, México Didi Global A tiempo completo
About DiDi Global

DiDi Global Inc. is a leading mobility technology platform that offers a range of app-based services across various markets, including Asia-Pacific, Latin America, and Africa.

The company provides car owners, drivers, and delivery partners with flexible work and income opportunities, aiming to solve global transportation, environmental, and employment challenges through AI technology and localized innovations.

Team Overview

We are seeking a Sales Efficiency Business Process Improvement Analyst to identify key business areas and processes that require improvement.

This role involves analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with client expectations.

Key Responsibilities
  • Build and automate scalable operations process focusing on commercial team efficiency.
  • Generate value-added insights through data-driven analysis to improve and scale commercial operations.
  • Gather and analyze cross-functional performance data for insight generation and way of work definition.
  • Work with executives and business leaders to develop project deployment strategy, implement change management approach, goals, and priorities.
  • Lead and support process development, deployment, and improvement to enhance business capabilities to achieve desired functional performance.
  • Evaluate employee needs, internal workflows, and business processes.
  • Oversee detailed business analysis and process reengineering project.
  • Document business process (SOPs) modeling activities for future reference.
Requirements and Qualifications

To be successful in this role, you should have:

  • 1 year left before graduation.
  • Data-Driven mindset with the ability to make informed decisions based on data analysis.
  • Strong analytical skills, including mathematics, economics, business insights, and statistics.
  • Advanced Excel skills, including data manipulation, advanced formulas, and pivot tables.
  • Presentation skills, with experience using tools like PowerPoint or Google Slides.
  • Fluent English language skills.
  • Highly organized and efficient, with the ability to prioritize and manage multiple responsibilities.
  • Excellent communication and teamwork skills.
  • Familiarity with SQL or Python programming languages.
Benefits and Diversity

We strive to create a diverse and inclusive workplace that values equal opportunities for all employees.

We believe in building an ecosystem that promotes creativity, innovation, and growth, and we offer a competitive salary package.


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