Business Operations Coordinator
hace 13 horas
LRQA is seeking a highly skilled Business Operations Coordinator to join our team. This role will play a key part in the success of our client service delivery, ensuring that all tasks are completed efficiently and effectively.
About the RoleWe are looking for an experienced professional who can prioritize, plan, and complete tasks in line with global and local business requirements. This includes liaising with clients, dealing with complex queries, and resolving service issues within agreed deadlines.
The successful candidate will be responsible for building and maintaining good client relationships through proactive communication and action. They will identify potential client complaints and opportunities for new business, providing solutions and striving for continuous improvement.
Accuracy and completeness of client data in LRQA business systems is also a critical aspect of this role, requiring the candidate to be detail-oriented and organized. The Business Operations Coordinator will work closely with other team members, departments, and offices as needed.
In addition, they will develop a good knowledge and understanding of LRQA products, services, systems, and processes on an ongoing basis. This will enable them to identify and suggest improvements to service delivery processes and procedures, contributing to the growth and development of the organization.
Required Skills and Qualifications- Prioritization and planning skills
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Detail-oriented and organized
- Good understanding of business operations and client service delivery
We offer a competitive salary of $55,000 per year, based on experience. In addition, we provide a range of benefits, including:
- A comprehensive training program
- Ongoing support and development opportunities
- A dynamic and supportive team environment
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