Sales and Customer Service Professional

hace 2 semanas


Huejotzingo, Puebla, México Schaeffler A tiempo completo

Schaeffler is a dynamic global technology company with a rich history of innovation. As a partner to major automobile manufacturers and key players in the aerospace and industrial sectors, we offer many opportunities for professional growth and development.

Your Key Responsibilities

  • Review customer purchase orders and contracts
  • Execute order fulfillment processes and confirm pricing
  • Respond to customer inquiries and follow up on relevant customer activities
  • Access customer internet sites and portals and liaise with customer service accounts, Schaeffler affiliates, and the accounting department
  • Coordinate with other departments and external providers and manage vendor-owned inventory projects
  • Coordinate solutions for issues blocking order fulfillment and prepare business-related reports
  • Initiate debit/credit requests and resolve customer complaints
  • Coordinate other relevant customer and sales operations issues
  • Support intercompany business processes and serve as a contact point for customer master data changes

Your Qualifications

  • Associate's degree or applicable experience in sales, marketing, or engineering
  • Minimum one year of customer service experience in a manufacturing environment
  • Self-motivation and drive to achieve results
  • Continuous improvement and a creative approach to problem-solving
  • Data management and proficiency in SAP R/3 SD Module and Microsoft Office
  • Advanced English and French language skills

We value diversity and inclusion at Schaeffler and believe that a respectful and open work environment is essential for innovation and success. We look forward to collaborating with talented individuals who share our vision and values.



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