Sales and Customer Service Professional
hace 2 semanas
Schaeffler is a dynamic global technology company with a rich history of innovation. As a partner to major automobile manufacturers and key players in the aerospace and industrial sectors, we offer many opportunities for professional growth and development.
Your Key Responsibilities
- Review customer purchase orders and contracts
- Execute order fulfillment processes and confirm pricing
- Respond to customer inquiries and follow up on relevant customer activities
- Access customer internet sites and portals and liaise with customer service accounts, Schaeffler affiliates, and the accounting department
- Coordinate with other departments and external providers and manage vendor-owned inventory projects
- Coordinate solutions for issues blocking order fulfillment and prepare business-related reports
- Initiate debit/credit requests and resolve customer complaints
- Coordinate other relevant customer and sales operations issues
- Support intercompany business processes and serve as a contact point for customer master data changes
Your Qualifications
- Associate's degree or applicable experience in sales, marketing, or engineering
- Minimum one year of customer service experience in a manufacturing environment
- Self-motivation and drive to achieve results
- Continuous improvement and a creative approach to problem-solving
- Data management and proficiency in SAP R/3 SD Module and Microsoft Office
- Advanced English and French language skills
We value diversity and inclusion at Schaeffler and believe that a respectful and open work environment is essential for innovation and success. We look forward to collaborating with talented individuals who share our vision and values.
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