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Facilities Manager Puebla Mexico
hace 2 meses
TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands in a rapidly changing world.
We leverage a cloud-based infrastructure to serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. Our global presence spans 23 locations across 12 countries, with a workforce of approximately 45,000 employees.
Facilities Manager RoleThe Facilities Manager is a key leader in our operations, responsible for providing a world-class environment that enables our teammates to excel. This role requires a high level of emotional intelligence, strong leadership skills, and the ability to work with diverse teams.
Key Responsibilities:- Administrative and Site Management:
- Develop and implement site management strategies to improve employee satisfaction and work efficiency.
- Conduct regular walkthroughs, focus group discussions, and surveys to solicit feedback and concerns from employees.
- Formulate programs to increase employee job satisfaction and work efficiency.
- Build strong relationships with external parties, including property management, lessors, and local government units.
- Engineering Maintenance:
- Develop and implement preventive maintenance programs to ensure equipment reliability and minimize downtime.
- Anticipate equipment failure through performance monitoring and historical records.
- Set up, recommend upgrades, or replacements of equipment prior to failure.
- Stay up-to-date with industry best practices and latest technology.
- Construction Management:
- Manage vendor relationships to ensure quality service and compliance with regulations.
- Review, audit, and recommend working drawings and technical specifications.
- Ensure compliance with building, electrical, sanitary, and fire codes.
- Housekeeping and Office Upkeep:
- Lead the implementation of the site's housekeeping program.
- Ensure overall cleanliness and orderliness of reception, operations area, offices, and restrooms.
- Conduct quarterly performance evaluations of vendors.
- Safety and Security:
- Assist the Safety and Security Team in managing physical security operations.
- Implement the safety program in coordination with the Safety and Security Team.
- Financial Management:
- Develop and manage budgets to ensure financial sustainability.
- Prepare financial reports and analysis to inform business decisions.
- At least 5 years of experience in facility management and/or hospitality/customer experience.
- At least 7 years of experience in property or facilities management.
- Knowledgeable about PEZA, BOI, and general government licensing.
- Strong communication and interpersonal skills.
- Ability to work in a cyclical schedule.
Work Location / Work Schedule / Travel:
Office-based with occasional travel for meetings, conferences, or client engagements.
TaskUs is an equal opportunities employer and welcomes applicants from diverse backgrounds. If you need reasonable accommodations in the hiring process, please let us know.
