Service Delivery Manager
hace 1 semana
HSBC is one of the world's largest banking and financial services organisations, operating in 64 countries and territories.
We are currently seeking an experienced professional to join our team as a Service Delivery Manager.
Role Purpose:
The Full Stack Engineering job is responsible for working across the Technology delivery lifecycle including inception, construction, testing, release and ongoing management of a product or service.
Main Activities:
- Provide support across the end-to-end delivery and run lifecycle, utilizing skills and expertise to carry out software development, testing and operational support activities.
- End-to-end accountability for a product or service, identifying and developing Technology solutions to meet customer needs.
- Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service's direction.
- Establish a digital environment and automate processes to minimize variation and ensure predictable high-quality code and data.
- Create technical test plans and records, including unit and integration tests, within automated test environments.
- Provide support to DevOps teams working at all stages of a product or service release/change, ensuring excellent domain knowledge.
- Work with Ops, Dev and Test Engineers to identify and address operational issues at all stages of a product or service release/change.
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Service Delivery Manager
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Service Delivery Manager Assistant
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Ciudad de México, Ciudad de México Absolute Software A tiempo completoAbsolute Software is committed to delivering exceptional Professional Services to our clients. As a key member of our Professional and Managed Services team, the Service Delivery Manager Assistant will play a critical role in ensuring the smooth operation of our services.The ideal candidate will have a proven track record in scheduling and coordination, with...
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Service Delivery Manager
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Ciudad de México, Ciudad de México PT Central Retail Indonesia A tiempo completoWe are looking for an exceptional Service Delivery Manager to oversee our customer service operations. As a key member of our team, you will control operations of providing service and help, including building relationships with customers in branch and managing customer service areas, to satisfy customers effectively.Main ResponsibilitiesEnsure service...
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Service Delivery Manager
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Ciudad de México, Ciudad de México Amaris Consulting A tiempo completo**Who are we?**:Amaris Consulting es una firma independiente de asesoría tecnológica que ofrece servicios de orientación y soluciones para las empresas.Reúne a más de 7 600 personas distribuidas en 5 continentes y más de 60 países.Con más de 1 000 clientes en todo el mundo, hemos implementado soluciones en proyectos importantes durante más de una...
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Service Delivery Excellence Manager
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Ciudad de México, Ciudad de México Ipfdigital A tiempo completoIPF Digital is seeking a Service Delivery Excellence Manager to lead and optimize our customer service operations. The successful candidate will have exceptional communication and leadership skills, as well as expertise in KPIs and performance metrics.The role will involve overseeing and managing a customer care team, focusing on operational efficiency,...
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Customer Service Delivery Manager
hace 3 días
Ciudad de México, Ciudad de México Lexmark A tiempo completoJob OverviewWe are seeking a skilled Customer Service Delivery Manager to lead our managed services contract operations. As a key member of our team, you will be responsible for ensuring the delivery of contracted services to clients, meeting or exceeding SLAs and KPIs.You will manage the customer profit and loss (P&L), contract amendments, and identify...
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IT Service Delivery Manager
hace 5 días
Ciudad de México, Ciudad de México FIS A tiempo completoSenior IT ProfessionalWe are seeking a Senior IT Professional to join our team as an IT Service Delivery Manager. This role will involve managing the delivery of IT services, including monitoring system maintenance, incident management, and problem resolution.Main Responsibilities:Oversee the delivery of IT services;Ensure timely remediation of issues within...
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Service Delivery Manager
hace 3 semanas
Ciudad de México, Ciudad de México Novel Europe A tiempo completoOur client is building the future of AI-powered customer engagement, with RAISA, an AI assistant transforming interactions across retail, education, and service industries. Our platform enables businesses and resellers to self-serve, configure, and deploy AI assistants that enhance customer experience.We are seeking a highly experienced, hands-on AI-Powered...
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Senior IT Service Delivery Manager
hace 1 día
Ciudad de México, Ciudad de México Atos SE A tiempo completoEviden is a global leader in data-driven digital transformation, and we are seeking an experienced Senior IT Service Delivery Manager to join our team. This position involves working closely with customers to design and implement innovative ServiceNow solutions.About the RoleThe successful candidate will have a strong background in Service Management...
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Service delivery Manager
hace 2 semanas
Ciudad de México, Ciudad de México BSI Companies A tiempo completoService Delivery Manager - Automotive - MexicoService Delivery Manager - Automotive - MexicoApply locations Mexico posted on Posted Yesterday job requisition id JR0016972Great that you're thinking about a career with BSIService Delivery Manager Assurance - AutomotiveLocation: Mexico- RemoteJoin a Global Industry LeaderAre you ready to contribute to a team...
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Service Delivery Lead
hace 3 días
Ciudad de México, Ciudad de México Avature A tiempo completoAbout the RoleThis Senior Manager position is responsible for leading the delivery of large-scale contracts for key clients. The ideal candidate will have a proven track record of managing complex projects, excellent communication skills, and the ability to build strong relationships with stakeholders.ResponsibilitiesLead cross-functional teams to deliver...
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IT Service Delivery Manager
hace 6 días
Ciudad de México, Ciudad de México EPAM Systems A tiempo completoJob Description:We are seeking an exceptional Director, Service Delivery Management to lead our remote team operations. This critical senior role involves full oversight of all service delivery components within an IT environment. The ideal candidate will be a strategic leader skilled at launching and guiding delivery initiatives from inception to...
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Service delivery Manager
hace 2 semanas
Ciudad de México, Ciudad de México ENGINEERINGUK A tiempo completoGreat that you're thinking about a career with BSIService Delivery Manager Assurance - AutomotiveLocation: Mexico- RemoteJoin a Global Industry LeaderAre you ready to contribute to a team that thrives on excellence, innovation, and impactful leadership? At BSI, we are committed to providing world-class management system assessments that make a lasting...
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Service Delivery Manager
hace 4 semanas
Ciudad de México, Ciudad de México Adenza A tiempo completoCalypso Technology and Axiom SL have merged to form a new company, Adenza.Play00:00- 01:07MuteEnter fullscreenPlayDivision OverviewProduct & engineering works towards delivering a powerful yet flexible technology platform keeping the needs of the end customer in mind.Our development teams ensure that all the codes are delivered with the highest...
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Service Delivery Manager
hace 2 semanas
Ciudad de México, Ciudad de México Applaudostudios A tiempo completoAbout the RoleWe are seeking an experienced Service Management professional to lead our team. The ideal candidate will have a strong background in service delivery and project management, with experience working on software development projects.The successful candidate will be accountable for researching and understanding E2E business processes.They will...
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HRIS Manager Service Delivery
hace 2 semanas
Ciudad de México, Ciudad de México Zebra Technology Corporation A tiempo completoZebra Technology Corporation is seeking an experienced HRIS Manager Service Delivery to join our team. The successful candidate will be responsible for the global design and administration of our core HR system of record, working closely with HR on strategy and providing proactive system solutions.You will have 8+ years of experience in HRIS system...
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TikTok Service Delivery Manager
hace 3 días
Ciudad de México, Ciudad de México Tiktok A tiempo completoAbout the RoleWe are looking for a Country Service Lead to drive operational excellence for global expansion, building and managing a cross-functional team of program and operations managers to support TikTok Sellers, Creators, and Customers.This role involves developing service quality strategies for contact centers, ensuring cross-functional alignment of...
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Service Delivery Expert
hace 3 días
Ciudad de México, Ciudad de México Wipro A tiempo completoWipro is a leading provider of IT and consulting services, and we are seeking a Service Delivery Expert to join our team.About the PositionThis mid-senior level role will involve managing client relationships, delivering high-quality service, and ensuring customer satisfaction.The ideal candidate will have a strong understanding of IT service delivery,...
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Service Delivery Expert
hace 1 día
Ciudad de México, Ciudad de México International Catalyst Services, LLC A tiempo completoRole SummaryThe Service Delivery Expert will be responsible for delivering high-quality services to our clients. This includes owning the service delivery and implementation of technology solutions, providing excellent communication, and managing client issues effectively.Key DutiesOwning the service delivery and implementation of technology solutions to...
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Payments Service Delivery Leader
hace 2 días
Ciudad de México, Ciudad de México J.P. Morgan A tiempo completoThe Payments Client Service Delivery Manager VP is responsible for shaping and executing the vision for client experience excellence.This includes overseeing customer feedback analysis, driving digital adoption, and implementing strategies to enhance the end-to-end customer journey.You will be part of a global team dedicated to elevating customer experiences...