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Leasing Representative

hace 2 meses


Monterrey, Nuevo León, México GM Financial A tiempo completo
About the Role

The Leasing Representative plays a crucial role in supporting our Leasing customers throughout the life of their contract. This involves clarifying doubts, assisting with processes such as end-of-term and annual payment, and ensuring compliance with key performance indicators (KPIs) and objectives.

This position requires a customer-centric approach, integration with vendors, and effective communication with peers and senior leadership. The ideal candidate will possess strong organizational and time management skills, as well as analytical and problem-solving abilities.

Key Responsibilities
  • Support the Leasing operation by providing exceptional customer service.
  • Manage external vendors that provide services to GM Financial and our customers.
  • Assist dealers with requests regarding vehicle registration processes.
  • Prepare and submit reports for the Leasing department.
What We Offer

At GM Financial, we value our employees' well-being and offer a range of benefits to support their work-life balance. These include wellness and integration activities, competitive salary, and benefits such as extended maternity and paternity leaves, personal days, and community investment hours.

In Mexico, additional benefits include medical plans, profit sharing, life insurance, savings fund, and pension plan.

Our Commitment to Diversity and Inclusion

GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, gender expression, veteran status, disability, or any other characteristic that undermines human dignity and aims to nullify or impair people's rights and freedoms.