Digital Transformation Consultant for Salesforce Solutions

hace 14 horas


Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo

Sequoia Connect is a pioneering service provider at the forefront of IT, BPO, and consulting services. Our client's Digital offerings empower clients to achieve operational excellence and customer delight.

The company's vision is rooted in innovation and automation, with a focus on customer intimacy as their competitive advantage. By leveraging our industry-leading delivery model, we are transforming customer experiences.

We power complex technology solutions through Bottom-Up Disruption, a crowdsourcing initiative that drives innovation and improvement. Our digitally empowered workforce comprises 19,833 employees from diverse nationalities, living by the philosophy of 'customer success, first and always'. The company reported a 2020 global revenue of USD $845.04Mn.

Salesforce – Digital CRM Consultant Job Description
  • Provide support for DealCloud application with prior experience or transferrable skills from Salesforce.
  • Understand and manage configurations, workflows, permissions, and reporting to enhance user experience.
  • Perform complex data management tasks including data merging and cleaning across integrated systems.
  • Communicate effectively with clients and stakeholders.
  • Analyze issues independently and provide solutions.
  • Conduct user training and coaching.
  • Maintain positive relationships with stakeholders while managing user requests within scope.
Requirements:
  • Experience with DealCloud application or relevant experience in Salesforce.
  • Proficiency in data management using tools like Excel.
  • Background in user management and administration on cloud-based platforms.
  • Familiarity with service management tools for handling user requests.
  • Strong analytical and critical thinking skills.
  • Excellent communication skills, especially in client-facing scenarios.
Estimated Salary: $120,000 - $150,000 per yearJob Benefits:
  • Flexible work environment.
  • Opportunities for career growth.
  • Competitive salary range.
  • Bonus structure based on performance.
  • Professional development opportunities.


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