Digital Transformation Consultant

hace 6 días


Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo

Sequoia Connect

Established in 2020, Sequoia Connect is a pioneering automation-led service provider driven by innovative strategies and global culture.

The company’s digital offerings have helped clients achieve operational excellence and customer satisfaction through cloud-based solutions.

Our team of experts has developed a disruptive crowdsourcing initiative called Bottom-Up Disruption, which brings about innovation and improvement to everyday complexities.

We empower our digitally empowered workforce with various nationalities, comprising 19,833 employees, who live the company’s philosophy of 'customer success, first and always'.

With a 2020 global revenue of USD $845.04Mn, Sequoia Connect is poised for growth and expansion.

Salesforce – Digital CRM Consultant Job Description

Responsibilities:

  • Data Management: Provide support for DealCloud application, with preference for prior experience in DealCloud or transferrable skills from Salesforce.
  • User Experience Enhancement: Understand and manage configurations, workflows, permissions, and reporting to enhance user experience.
  • Complex Data Tasks: Perform complex data management tasks including data merging and cleaning across integrated systems.
  • Client Communication: Communicate effectively with clients and stakeholders.
  • Issue Analysis: Independently analyze issues and provide solutions.
  • User Training: Conduct user training and coaching.
  • Stakeholder Relationship Management: Maintain positive relationships with stakeholders while managing user requests within scope.

Requirements:

  • Experience: Experience with DealCloud application or relevant experience in Salesforce.
  • Data Proficiency: Proficiency in data management and manipulation using tools like Excel.
  • Cloud Administration: Background in user management and administration on cloud-based platforms.
  • Service Management: Familiarity with service management tools for handling user requests.
  • Analytical Skills: Strong analytical and critical thinking skills.
  • Communication Skills: Excellent communication skills, especially in client-facing scenarios.

Estimated Salary: $85,000 - $110,000 per annum

Desired Qualifications:

  • Flexibility and Adaptability: Flexibility and adaptability to learn new technologies and assist with other applications.
  • User Training Experience: Experience in conducting user training and coaching sessions.
  • Request Management: Ability to push back on requests outside the scope of support while maintaining positive relationships.
  • Salesforce Administration: Competency in Salesforce administration aspects, including elevated permissions.
  • Support Resource Oversight: Ability to oversee and assist other support resources across different applications.

Languages:

  • English (Advanced Oral)
  • Spanish (Native)


  • Ciudad de México, Ciudad de México Management Solutions, S.L A tiempo completo

    Unlock Your Potential as a Digital Transformation ConsultantAt Management Solutions, we're seeking a talented Digital Transformation Consultant to join our team in Ciudad de México. As a key member of our team, you'll work on high-profile consulting projects for leading organizations, driving digital transformation and innovation.Key...


  • Ciudad de México, Ciudad de México Management Solutions, S.L A tiempo completo

    As a Digital Transformation Consultant, you will play a key role in helping leading organizations in Mexico drive their IT strategy and governance forward. You will work on key projects, implementing specialist technologies for digital transformation, and managing risk and regulatory compliance.RequirementsRecent graduates or final year students from...


  • Ciudad de México, Ciudad de México Upwork A tiempo completo

    Job DescriptionWe are seeking a highly skilled Digital Transformation Consultant to join our team working with a large enterprise client, responsible for bridging the gap between technical capabilities and business needs. This role covers a range of responsibilities, including data analysis, dashboard creation, testing, and Salesforce administration.Key...


  • Ciudad de México, Ciudad de México Microsoft A tiempo completo

    Job DescriptionWe are seeking a skilled Digital Transformation Consultant to join our team at Microsoft.The successful candidate will be responsible for leading the direction of solution deliveries and influencing others to secure resources to deliver on customer contracts.Key Responsibilities:Manages the delivery lifecycle, including envisioning, solution...


  • Ciudad de México, Ciudad de México Apply Digital Ltd. A tiempo completo

    About Apply Digital Ltd.We're a global digital transformation partner for change agents. Our expertise spans Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Change Management, and more. We help clients modernize their organizations and deliver meaningful impact to their business and...


  • Ciudad de México, Ciudad de México MXES Entserv Enterprise Services Mexico S. de R.L. de C.V. A tiempo completo

    About the Role:We are seeking an experienced SAP PPE Senior Consultant to join our team at MXES Entserv Enterprise Services Mexico S. de R.L. de C.V. in supporting our clients’ digital transformation journey.As a SAP PPE Senior Consultant, you will be responsible for designing, implementing, and delivering SAP PPE solutions that meet our clients’...


  • Ciudad de México, Ciudad de México Management Solutions, S.L A tiempo completo

    About the Role:We are seeking a highly motivated and skilled Consultant for Digital Transformation to join our team in Mexico City. As a key member of our consulting team, you will be responsible for delivering business, risk, financial, organisational and process-related advisory services to our clients.Key Responsibilities:Develop and implement specialist...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About UsSAP is a leading provider of enterprise software solutions, empowering businesses to run at their best. With over 400,000 customers worldwide, our innovative solutions help organizations connect industries, people, and platforms.We are seeking a highly skilled Data Transformation Consultant to join our team in Bogotá, Colombia. As a key member of...


  • Ciudad de México, Ciudad de México The Cervantes Group A tiempo completo

    Digital Transformation Specialist | The Cervantes GroupAbout the RoleWe are seeking a highly skilled Digital Transformation Specialist to join our team at The Cervantes Group. As a key member of our digital transformation initiatives, you will play a pivotal role in collaborating with our Product Manager to envision and deliver cutting-edge customer...


  • Ciudad de México, Ciudad de México Capgemini A tiempo completo

    About the Role:We are seeking a talented Digital Transformation Strategist to join our team at Capgemini. As a key member of our team, you will be responsible for defining and implementing digital transformation strategies that drive innovation and competitiveness in the automotive sector.Your Key Responsibilities:Coordinate with key stakeholders to ensure...


  • Ciudad de México, Ciudad de México Kyndryl A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Digital Transformation Expert to join our team at Kyndryl. As a key member of our global services team, you will be responsible for driving digital transformation initiatives and delivering business value to our clients.Key ResponsibilitiesLead digital transformation initiatives and develop...


  • Ecatepec de Morelos, México Cronoshare A tiempo completo

    Job Title: {title}Job Summary:As a {title}, you will be responsible for driving digital transformation initiatives across the organization. This role requires a unique blend of technical, business, and leadership skills to identify and implement process improvements that drive business value.Key Responsibilities:• Develop and implement digital...


  • Ciudad de México, Ciudad de México Diageo España SA A tiempo completo

    At Diageo España SA, we're seeking a talented individual to lead our digital transformation efforts. As a Digital Transformation Leader, you'll be responsible for driving innovation and change across our organization.About the RoleWe're a global leader in premium drinks, with over 200 brands sold in more than 180 countries. Our team of 30,000 talented...


  • Ciudad de México, Ciudad de México Nexinfo A tiempo completo

    NexInfo is a leading consulting company that helps businesses achieve Operational Excellence through a blend of Business Process and Software Consulting Services.The RoleDesign and implement omni-channel strategies using Salesforce to enhance customer experience across multiple touchpoints.Configure and optimize Salesforce Omni-Channel features to improve...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    Unlock Your Potential as a SAP Logistics ConsultantWe are seeking an experienced SAP Logistics Consultant to join our team in Mexico City or Monterrey. As a key member of our organization, you will play a crucial role in helping our clients drive digital transformation and achieve their business goals.About the Role:We are looking for a highly skilled SAP...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    SAP, a leader in enterprise resource planning software, seeks an experienced Digital Transformation Consultant to join its team. This is a highly sought-after position that offers the opportunity to work with top-notch clients and contribute to the company's mission of helping organizations run better.About SAPSAP innovations have helped over 400,000...


  • Ciudad de México, Ciudad de México Capgemini A tiempo completo

    Job Summary:Capgemini is seeking a highly skilled Digital Transformation Strategist to lead the implementation and optimization of SAP DTS solutions in the automotive sector. The ideal candidate will have experience in SAP PP, digital transformation initiatives, and optimizing manufacturing processes.Key Responsibilities:Define and implement digital...


  • Ciudad de México, Ciudad de México Galderma A tiempo completo

    We are looking for a Digital Transformation Manager to lead our digital marketing efforts and drive business growth at Galderma. The ideal candidate will have a strong background in digital marketing, with experience in developing and implementing strategic plans to increase brand awareness and drive sales.The Digital Transformation Manager will be...


  • Ciudad de México, Ciudad de México Capgemini A tiempo completo

    About the Role:This position plays a key role in driving digital transformation across the automotive sector, focusing on strategy development and SAP DTS solution implementation.Key Responsibilities:Develop and implement digital transformation strategies to enhance competitiveness in the automotive industry.Collaborate with stakeholders to ensure alignment...


  • Ciudad de México, Ciudad de México Snaphunt A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Transformation Specialist to join our team at Snaphunt. This is an exciting opportunity for someone with experience in Salesforce and a passion for driving digital transformation.Key ResponsibilitiesCreate and execute CRM campaigns that enhance onboarding and engagement, reducing churn through data-driven...