Food Services Operations Director

hace 2 días


Juárez, Chihuahua, México Johnson & Johnson A tiempo completo

Johnson & Johnson, a leading global healthcare company, is seeking an experienced Food Services Operations Director to oversee the daily operations of its employee cafeteria and related food services. As a key member of the team, you will be responsible for ensuring efficient and effective delivery of food services while maintaining high-quality standards, customer satisfaction, and compliance with health and safety regulations.

This is a dynamic role that requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment. You will play a crucial role in creating a positive dining experience for employees, fostering a sense of community and well-being.

The ideal candidate will have 8-10 years of experience in similar positions, preferably in overseeing third-party suppliers, and a proven track record of directly managing people. A Bachelor's degree in hospitality, supply chain management, culinary arts, or a related field is required.

This position offers a competitive salary of approximately $120,000 per year, commensurate with experience. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply.

Key Responsibilities:

  • Oversight of day-to-day operations of the employee cafeteria, including meal preparation, service, maintenance, and cleanup.
  • Developing a diverse and attractive menu in partnership with the food provider, considering factors such as seasonal availability, dietary restrictions, and cost.
  • Ensuring compliance with health and safety regulations in food handling and preparation.
  • Serving as the primary point of contact to food service providers and developing professional and technical relationships to ensure appropriate delivery of contracted services.
  • Monitoring service provider activities to ensure contracted responsibilities are fully in line with agreed SLAs and KPIs.
  • Providing leadership and support to sites for contractor governance, performance management, and continuous improvement.
  • Recruiting, training, and supervising J&J Cafeteria staff, fostering a positive and inclusive work environment.
  • Implementing strategies to enhance the overall dining experience for employees, gathering feedback, and adjusting menus or services as needed.

Required Skills and Qualifications:

  • Bachelor's degree in hospitality, supply chain management, culinary arts, or a related field.
  • 8-10 years of experience in similar positions, preferably in overseeing third-party suppliers.
  • Proven experience in directly managing people.
  • Excellent organizational, multitasking, communication, and problem-solving skills.
  • A strong understanding of food safety and sanitation practices.
  • Excellent written and oral communication skills, interpersonal skills, strong negotiating skills, and the ability to motivate individuals.

Benefits:

  • A competitive salary of approximately $120,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) plan with employer matching.
  • A generous paid time off policy.
  • An opportunity to work for a global leader in the healthcare industry.


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