Sales Representative

hace 2 meses


Naucalpan de Juárez, México AT&T A tiempo completo
Job Title: Bilingual Inbound Sales Representative

Job Summary:

We are seeking a highly motivated and customer-focused Bilingual Inbound Sales Representative to join our team. As a Bilingual Inbound Sales Representative, you will be responsible for delivering exceptional customer service and sales support to our business customers.

Key Responsibilities:

  • Provide world-class customer service and billing assistance to business customers.
  • Identify growth opportunities for business customers and offer tailored solutions to meet their needs.
  • Develop and maintain strong relationships with customers through effective communication and empathy.
  • Stay up-to-date on a variety of offerings, including Telephone Services, hotspots, wireless devices, DIRECTV, Internet solutions, and business systems.
  • Specialize in enhancing customer plans through upgrades, package modifications, and the introduction of new services.

Requirements:

  • Advanced English fluency to effectively communicate with U.S. customers.
  • At least 1 year of sales experience with outstanding communication skills and the ability to build positive customer relationships.
  • Experience using personal computers and Microsoft Office products to research information and support customers while talking to them on the phone.
  • Availability to train and work 40 hours across 5 days of the week within our operating hours of 7:00 AM to 6:30 PM CST, Monday to Saturday, accommodating Daylight Saving Time and holidays.

What We Offer:

  • Competitive monthly base salary of MXN$18,000.
  • Average monthly bonus of MXN $8,000, when you meet your sales and service targets.
  • Monthly Grocery vouchers MXN $1,519 every 14 days.
  • Monthly Restaurant vouchers MXN $1,216 every 14 days.

Additional Perks:

  • Life Insurance.
  • 15 days of Christmas Bonus.
  • Vacation days, plus three personal days, onsite medical and more.
  • 50% discount on five lines of AT&T Wireless service.
  • Paid training starting from the first day.

Work Environment:

This is not a remote job. You will be required to work in our offices starting on your first day of training, and you will need to confirm your availability to work on site during the interview process.


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