Technical Training Specialist

hace 6 días


Xico, México Lenovo A tiempo completo

Overview


We are Lenovo, a global technology leader ranked #248 in the Fortune Global 500. Our mission is to deliver Smarter Technology for All.



About This Role


We seek a talented Technical Training Specialist - Enterprise Server Solutions to join our ISG Services Training team. As an Education Development Engineer, you will create technical course content and supporting materials for technical support engineers using a wide variety of delivery methods.



About You


To be successful in this role, you must have experience in developing technical training collateral for global training providers, professional services consultants, or technical support according to individual objectives. You should also be able to deliver training sessions, webinars, and workshops in a group or individually, and determine the effectiveness of education material and make adjustments as needed.



Key Responsibilities



  • Create instructor materials (course outlines, background material, instructional materials, and training aids)
  • Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses
  • Manage, implement, drive, and track projects in a deadline-driven environment
  • Work with project managers, subject matter experts, product development, and vendors


Requirements


You should have at least 3 years of experience in Operating System Administration/Support (RHEL, SUSE, VMware, MS Windows Server, CentOS, Docker, Kubernetes), 1 year of experience in Cloud Solution Administration/Support (Cloudistics, Nutanix, Microsoft Azure Stack, S2D, vSAN), and 5 years of experience in Enterprise Storage Administration/Support (Software-Defined, iSCSI, SAN) and Networking Administration/Support (Fibre Channel, TCP/IP, iSCSI, FCoE). Additionally, you should have at least 2 years of experience in Technical Server Hardware Skills, Technical Training Collateral Development, Technical Writing, and Technical Instruction (classroom and lab).



What We Offer


We offer a competitive salary range of $85,000 - $120,000 per year, depending on your location and experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



Languages


We require fluency in English (written and oral) and Spanish (written and oral).



We Are An Equal Opportunity Employer


We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.



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