System Administrator

hace 6 días

Ciudad de México, Ciudad de México Teva Pharmaceuticals A tiempo completo

About the Role

The System Administrator will be responsible for designing, building, and supporting Teva Pharmaceuticals' messaging systems. This role will collaborate with IT teams and business stakeholders to provide a reliable and secure messaging environment.

Key Responsibilities

  • Participate in global messaging projects, including designing, planning, and implementation phases.
  • Provide support for day-to-day global operational activities for messaging platforms, including administering MS Exchange, Symantec Enterprise Vault, Secure Email Gateway infrastructure, Mobile Device Management (MDM), and other messaging-related services.
  • Produce regular reports for management, capacity planning, and consolidation related to Global Messaging infrastructure.
  • Identify and perform daily operational tasks necessary to provide a stable and robust Exchange environment, including monitoring, proactive maintenance, and problem resolution.
  • Work on diverse sets of tools and collaborate with a geographically dispersed team to support operations in various time zones.
  • Provide tier 3 support for MS Exchange, Exchange Online, Symantec Enterprise Vault, Mobile Device Management.

Requirements

  • Master's/Bachelor's degree in Computer Science, Information Technology, or equivalent combination of education and experience with email technologies.
  • Experience in providing support in a multi-server enterprise email environment with users in multiple geographic locations.
  • Excellent command of English.
  • Excellent knowledge in administering MS Exchange in hybrid mode – on-prem and online.
  • Excellent knowledge in email retention policies, sensitivity labeling, SPAM filtering.
  • Excellent knowledge in mobile device management platforms.
  • Excellent PowerShell scripting skills.
  • Excellent understanding of email security controls – SPF, DKIM, DMARC, and email-related DNS configurations.
  • Good understanding of MS directory services.
  • Strong interpersonal and communication skills.
  • Excellent cooperation, analytical, and presentational skills.
  • Ability to work independently and collaborate with global multinational teams.

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