Reliable Data Infrastructure Specialist
hace 4 días
As a world leader in innovative memory and storage solutions, Micron Technology is committed to transforming information into intelligence. Our mission is to accelerate the transformation of information into intelligence, inspiring the world to learn, communicate, and advance faster than ever.
Key Responsibilities- Adhere to change management processes for planned maintenance or potential issues, coordinating vendor-specific support and problem resolution.
- Provide 24/7 rotational shift and on-call technical support and expertise for customer issues and service provider escalation.
- Work in shifts based on business requirements and establish policies, procedures, and standards for conformance.
- Define and adhere to established service and operational level agreements and Organization security policies for all managed services.
- Provide Level 1 storage and data backup support under the guidance of L2 and L3 teams.
Requirements:
- 2 years of experience in managing storage & backup solutions, preferably with hands-on experience in NetApp Cluster Mode and NAS/SAN configurations.
- Troubleshoot and resolve storage-related issues, including NetApp NFS and SMB permission issues and volume and inode full alerts.
- Manage Fiber channel Cisco SAN switches, create zones, and map hosts.
- Allocate and deallocate LUNs and mask LUNs on VMAX and Pure storage.
- Manage data backup and recovery through TSM (Spectrum Protect) application suite, conduct periodic restoration of backup data, and collaborate with other IT staff to ensure overall IT storage and backup infrastructure runs smoothly.
About Micron: We are an industry leader in innovative memory and storage solutions that transform how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands.
The estimated annual salary for this role is $125,000, depending on experience.
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