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Senior Service Delivery Technical Consultant
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We are seeking a highly skilled Senior Service Delivery Technical Consultant to join our team in Manila. As a key member of our SaaS Operations team, you will be responsible for delivering services to our clients and contributing to the effective support and maintenance of SimCorp Dimension.
Key Responsibilities- Provide L1-L3 support for resolving problems and issues in applications and system operations of SimCorp Dimension.
- Application configuration maintenance and enhancement, and daily operations of the applications (including monitoring and troubleshooting).
- Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Work closely with local and global teams within SimCorp to ensure seamless delivery of services.
- A Bachelor's degree in finance or economics.
- Minimum 10 years' experience within asset management, insurance, superannuation funds, funds management, or custodian.
- Experience in SimCorp Dimension or front-to-back office system operations.
- Broad knowledge and solid experience in financial issues - theoretical as well as practical.
- Good at working on & prioritizing multiple tasks simultaneously.
- Proactive, service-minded, and motivated for problem solving.
- Comprehensive client communication and presentation skills including fluency in English (spoken and written).
As a Senior Service Delivery Technical Consultant at SimCorp, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our clients. We offer a competitive salary, benefits, and perks, as well as opportunities for career growth and development.
