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Product Operations Specialist
hace 2 meses
TikTok is a leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. As a Product Operations Specialist, you will play a critical role in ensuring the safety and integrity of our online community.
Key Responsibilities- Design and maintain high-quality prompts libraries and templates from a safety perspective, identifying potential safety risks through daily work to improve overall performance and achieve further optimization.
- Responsible for the design and execution of model evaluation based on business targets to keep improving model safety performance.
- Data analysis and insights generation based on evaluation data.
- Collaborate with internal stakeholders, including product and RD teams, policy teams, and delivery teams, to understand business requirements and objectives and enhance the product user experience.
- Stay up-to-date with the latest industry research and investigation.
- Work on projects outside core responsibilities, requiring different requirements, such as using assessment methods and having flexibility to support related projects.
- Perform other duties as assigned.
- Bachelor's degree or above.
- 3-5 years of experience in content safety.
- Excellent language skills, including Spanish and English.
- Knowledge about AI or related models, familiarity with social media platforms, and in-depth understanding of local culture.
- Excellent oral and written communication skills.
- Strong analytical reasoning, execution, and project management skills.
- Experience working with international partners across different time zones and cultures.
- Strong ability to learn and understand.
- Familiar with common office software.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and creating an environment that reflects the many communities we reach.
