US Real Estate Customer Support Representative
hace 1 semana
We are seeking a highly skilled and experienced Real Estate Customer Engagement Specialist to join our team at Globhut. The ideal candidate will have a strong background in customer engagement, customer support, or a similar field and be proficient in CRM systems, messaging tools, and administrative portals.
Key Accountabilities
- Maximize app logins and increase user activity through proactive engagement strategies.
- Develop and implement effective communication plans to foster meaningful interactions between brokers and brokerages.
- Analyze user engagement data to identify trends and areas for improvement.
- Collaborate with internal teams to align engagement strategies with business goals.
Requirements
- Extensive experience and strong knowledge of the North American real estate market.
- Previous experience in customer engagement, customer support, or a similar role.
- Strong communication and interpersonal skills.
- Proficiency with CRM systems, messaging tools, and administrative portals.
- Ability to multitask and manage real-time interactions effectively.
- Problem-solving mindset with attention to detail.
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