Proactive Engagement Manager

hace 2 semanas


Ciudad de México, Ciudad de México Globhut A tiempo completo
What We Offer

As a Real Estate Customer Engagement Specialist at Globhut, you will have the opportunity to work with a dynamic team and contribute to the success of our business. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

Responsibilities
  • Foster meaningful interactions between brokers and brokerages, ensuring an engaging and seamless user experience.
  • Monitor in-app events and proactively communicate with users via SalesMSG (or similar SMS application) and the admin portal.
  • Prompt brokerage users to engage with new broker signups.
  • Remind inactive users to log back in and participate in conversations.

Requirements
  • Extensive experience and strong knowledge of the North American real estate market.
  • Previous experience in customer engagement, customer support, or a similar role.
  • Strong communication and interpersonal skills.
  • Proficiency with CRM systems, messaging tools, and administrative portals.
  • Ability to multitask and manage real-time interactions effectively.
  • Problem-solving mindset with attention to detail.


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