Proactive Engagement Manager
hace 2 semanas
As a Real Estate Customer Engagement Specialist at Globhut, you will have the opportunity to work with a dynamic team and contribute to the success of our business. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
Responsibilities
- Foster meaningful interactions between brokers and brokerages, ensuring an engaging and seamless user experience.
- Monitor in-app events and proactively communicate with users via SalesMSG (or similar SMS application) and the admin portal.
- Prompt brokerage users to engage with new broker signups.
- Remind inactive users to log back in and participate in conversations.
Requirements
- Extensive experience and strong knowledge of the North American real estate market.
- Previous experience in customer engagement, customer support, or a similar role.
- Strong communication and interpersonal skills.
- Proficiency with CRM systems, messaging tools, and administrative portals.
- Ability to multitask and manage real-time interactions effectively.
- Problem-solving mindset with attention to detail.
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