Order to Cash Manager Latam
hace 4 semanas
About the Role
The Manager, LATAM Order-to-Cash is a critical position within the Finance Shared Services organization at American Express Global Business Travel. This leader plays a vital role in ensuring the operational success of billing activities for business travel and Meetings & Events in the region (Mexico, Colombia, and Argentina).
Key Responsibilities
- Effectively manage Order to Cash operations using a metrics-based approach to drive efficiency and accuracy.
- Run end-to-end Order to Cash processes, ensuring seamless execution and timely completion.
- Drive integrity and control in balance sheet accounting, identifying and implementing process improvements as needed.
- Partner with local and global senior management, including Business Process Outsourcing (BPO) partners, to lead business initiatives and enhance business relationships.
- Identify opportunities for process reengineering and automation, implementing changes to improve operational excellence.
- Resolve billing issues in partnership with Technologies, client management, Traveler Care, and other Finance departments.
- Continuously seek opportunities to optimize and reduce operating costs, ensuring the region's financial performance is aligned with company goals.
- Lead a regional team across multiple countries, directing staff development, retention, and recruiting efforts.
- Responsible for handling financial and corporate governance, supporting internal controls and ensuring compliance with company policies.
- Profiling client contract review, reviewing and approving accruals for settlement, and reporting AR management and month-end closings.
- Ensure internal controls for billback and manual processes, including IATA Payments and hotel voucher payments.
Requirements
- BA in Finance, Accounting, or Business, or equivalent work experience.
- 5+ years' experience of progressive responsibilities in operations, billing, audit, or business process.
- Proficient in English and Spanish.
- Experience in leading reengineering projects and deploying automation.
- Experience in design and execution of strategic plans, with excellent communication and collaboration skills.
- Strong leadership skills, with experience working with decentralized teams and outsourced providers.
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