Network Engineer
hace 3 semanas
Company: A leading global ICT provider
Description:
As a Data Communication Customer Support Engineer, you will play a crucial role in ensuring network safety by diagnosing and resolving technical issues, collaborating with other teams when necessary. Your responsibilities will include effective communication with customers, performing preventive maintenance, and addressing complex problems.
Key Responsibilities:
- Diagnose and resolve technical issues related to network safety
- Collaborate with other teams to ensure effective issue resolution
- Perform preventive maintenance to ensure network stability
- Address complex problems and provide solutions
Requirements:
- Knowledge of various network designs and architectures (LAN, WAN, VPN, Cloud Networks)
- Proficient in networking protocols such as BGP, OSPF, ISIS, VXLAN
- Experience in handling and troubleshooting network devices like routers, switches, and firewalls
- Familiar with network management systems like U2000/NCE or third-party tools like Orion
- Understanding of cloud services and integration, including cloud networking and hybrid cloud scenarios
- Excellent problem-solving skills with a logical approach to troubleshooting
- Proficient in English and Spanish, with the ability to effectively communicate technical topics
- Customer-focused with a solid background in customer interactions
- Capable of performing well under pressure
What We Offer:
- Major medical insurance
- Saving fund
- Food coupons
- Vacation premium 50%
- Life insurance
Language: English
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