Technical Process Specialist

hace 4 semanas

Xico, México Db Schenker A tiempo completo

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.

**Job Overview**

**Key Responsibilities**

We are seeking a highly skilled and experienced professional to join our team as a Technical Process Specialist. The successful candidate will be responsible for:

  • Localizing global training material to ensure alignment with global standards.
  • Providing regular onboarding, refresher, and skill-up training for Ocean SSC staff and supervisors related to processes and systems (P&S) and Ocean freight forwarding.
  • Developing process-specific training beyond system functionality under the guidance of Regional P&S management for major system deployments and global initiatives/projects.
  • Assessing skill and knowledge gaps and taking actions to address them within Ocean SSC, while maintaining close cooperation and alignment with the Cluster Ocean Operations.
  • Contributing to knowledge and best practice sharing across the global P&S community and relevant platforms.
  • Creating and maintaining Ocean training material.
  • Defining and documenting test cases according to global standards for country-specific requirements and corresponding functionality.
  • Customizing and reviewing test cases provided and maintained by the global Air & Ocean Functional Test team for the local country context.
  • Executing UAT testing, including regression testing, testing new and existing country-specific functionalities, and executing global release-specific test cases.

**Requirements**

To succeed in this role, you will need:

  • At least one year of experience in the area of Ocean freight forwarding business.
  • Fluent English (spoken and written).
  • Solid understanding of ocean process and supporting systems (TANGO).
  • Experience in delivering well-organized and effective presentations and training.
  • Clear understanding and knowledge of TANGO processes.
  • Strong oral, written, and presentation skills, with the ability to communicate effectively with all levels of the organization.
  • Ability to communicate and interact efficiently with people from multi-functional and diverse backgrounds.
  • Requires a positive and confident personality, with a proactive, positive, enthusiastic, and self-driven approach.
  • Quality and efficiency-driven working style.
  • Attention to details and strong organizational skills.

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