Major Incident Lead Escalation Officer

**We're looking for a skilled professional to join our team as a Major Incident Lead Escalation Officer**At SAP, we're committed to helping the world run better. Our company culture is built on collaboration and a shared passion for innovation. As a Major Incident Lead Escalation Officer, you'll play a critical role in ensuring the smooth operation of our...

Job Title: Major Incident Lead Escalation OfficerAt SAP, we're looking for a highly skilled Major Incident Lead Escalation Officer to join our Global Cloud Infrastructure Delivery team. As a key member of our team, you'll be responsible for leading the incident escalation process, ensuring the fastest possible restoration of services in case of downtime or...

Join the SAP TeamWe are seeking a highly skilled Major Incident Lead Escalation Officer to join our Global Cloud Infrastructure Delivery team. As a key member of our team, you will be responsible for managing and coordinating major incident escalation efforts from start to finish.Key Responsibilities:Own major incident escalation efforts from start to...

Job SummaryWe are seeking a highly skilled Major Incident Lead Escalation Officer to join our team at SAP GCID. As a key member of our Global Cloud Infrastructure Delivery team, you will be responsible for managing and coordinating major incident escalation efforts from start to finish.Key ResponsibilitiesAct as single point of contact for all involved...

Job SummarySAP is seeking a skilled Major Incident Lead Escalation Manager to join our team. In this role, you will be responsible for leading the escalation of major incidents and ensuring the timely restoration of services.Key ResponsibilitiesLead the escalation of major incidents and manage cross-functional teams to resolve issuesDevelop and implement...

Job SummaryWe are seeking a highly skilled Major Incident Lead Escalation Officer to join our Global Cloud Infrastructure Delivery team at SAP. As a key member of our team, you will be responsible for leading the escalation of major incidents, ensuring the fastest possible restoration of services, and providing exceptional customer support.Key...

At SAP SE, we're committed to delivering exceptional service to our customers. As a Major Incident Lead Escalation Officer, you'll be the primary point of contact for our global customers, ensuring swift and effective resolution of critical incidents.Key Responsibilities:Manage major incident escalations from start to finish, ensuring seamless collaboration...

About the RoleWe are seeking a highly skilled Major Incident Management Team Lead to join our team at SAP. As a key member of our Global Cloud Infrastructure team, you will play a critical role in ensuring the smooth operation of our cloud services.Key ResponsibilitiesLead the Major Incident Management Team to resolve complex cloud service incidents and...

Key Responsibilities:In this critical role, you will be responsible for managing and coordinating all necessary activities to solve major incidents. This includes technical units, vendor support, and cross-departmental coordination. You will ensure the end-to-end restoration of services, make decisions on issue resolution measurements, and communicate with...

**Job Overview:**We are seeking a highly skilled Major Incident Resolution Strategist to join our team at SAP. As a key member of our Global Cloud Infrastructure Delivery (GCID) organization, you will play a critical role in ensuring the smooth operation of our cloud infrastructure and services.**About Us:**SAP is a leading provider of enterprise software...

About UsSAP, a global leader in enterprise software, is committed to helping the world run better. Our innovative solutions enable companies of all sizes to operate more efficiently and effectively.Job SummaryWe are seeking a highly skilled Senior Incident Resolution Specialist to join our team. In this role, you will be responsible for leading major...

Job SummaryAs a Major Incident Manager for Enterprise Cloud Services, you will be responsible for managing and resolving complex technical issues that impact our customers' business operations. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced, dynamic environment.Key...

About the RoleWe are seeking a skilled Cloud Infrastructure Incident Management Specialist to join our Global Cloud Infrastructure Delivery (GCID) team at SAP. This role is responsible for managing and coordinating all necessary activities to resolve major incidents, ensuring service restoration end-to-end.Key ResponsibilitiesOwn major incident escalation...

**About the Role**We are seeking a skilled Major Incident Manager to join our Enterprise Cloud Services team at SAP. As a key member of our technical operations team, you will be responsible for managing major incidents and ensuring the smooth operation of our HANA Enterprise Cloud services.**Key Responsibilities**Work as the responsible Major Incident...

About SAP">**Global Cloud Infrastructure Delivery (GCID)** is a pioneering team at SAP, responsible for running the company's backend technology and operating state-of-the-art data centers.We provide shared services for SAP's external Cloud Business and internal infrastructure, including development, training, or demo landscapes.The **Major Incident...

Enterprise Cloud Services Major Incident ManagerAbout the RoleThe Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps operations & support for our customers across multiple infrastructures - SAP DCs, AWS, Azure & GCP.Key ResponsibilitiesWork as the responsible Major...

Company Overview: SAP SE, a global leader in end-to-end business application software and related services, empowers its customers to succeed. With over 400,000 customers worldwide, we provide innovative solutions that connect industries, people, and platforms, ensuring every challenge gets the solution it deserves.About SAPSAP is proud to be an equal...

About the RoleWe are seeking an experienced Cloud Operations Manager to lead our incident response efforts. In this critical role, you will be responsible for managing major incidents and ensuring minimal downtime for our customers.Responsibilities:Manage complex and highly situational cases to restore broken or degraded services in minimum timeMaintain...

Job Overview:We are seeking a seasoned IT professional to join our Global Cloud Infrastructure Delivery team as a Critical Incident Management Specialist.About the Role:This key position requires an individual with a strong background in IT operations, project management, and leadership. The successful candidate will be responsible for managing complex...

Job Title: Senior Basis Consultant for Critical Incident ManagementWe are seeking a highly skilled Senior Basis Consultant to join our Critical Incident Management team. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running on SAP Enterprise Cloud Services (ECS).Key Responsibilities:Support,...