Infrastructure Risk Specialist

hace 1 semana


Xico, México Citi A tiempo completo

The Infrastructure Senior Supervisor is responsible for driving LAN / WAN and help desk administration strategies, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The main goal is to coordinate, manage and advise a team of professionals on technical and strategic concepts and activities.

Key Responsibilities:

  • Lead a team towards goals, evaluating subordinates' performance and making recommendations for pay increases, hiring, terminations and other personnel actions.
  • Recommend new work procedures and process improvements to ensure adherence to control / risk standards and processes.
  • Evaluate risk issues and mitigate negative outcomes through prevention, detection and correction.
  • Utilize knowledge of procedures and concepts within Technology Infrastructure to ensure the quality of tasks executed by self and others on the team and delivery of end results.
  • Act as a backup to the Infrastructure Manager.

Required Qualifications:

  • Ability to communicate technical concepts to a non-technical audience.
  • Experience in a Financial Services or large complex and/or global environment preferred.
  • Ability to develop projects required for design of metrics, analytical tools, benchmarking and best practices.
  • Ability to partner with virtual and in-person teams, define goals to a team, and work under pressure or to a deadline.
  • Effective written and verbal communication skills.
  • Effective analytic/diagnostic skills.

Education:

Bachelor's/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.



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