Chief Digital Transformation Architect

hace 2 días


Xico, México Servicenow A tiempo completo

**Unlock the Power of Digital Transformation**

We are seeking a highly skilled Enterprise Architect to join our team at ServiceNow. With a passion for building business relationships and driving innovation, this role is perfect for someone who wants to make a real impact in the world of digital transformation.

As an Enterprise Architect, you will be responsible for working with senior technology leaders to drive change and develop cross-functional strategies that bring value to our customers. You will leverage your expertise in human-centered design techniques to explore the current reality and set a vision for the future, ensuring that our customers realize the full potential of the Now platform.

This is a unique opportunity to work with a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. You will have the chance to collaborate with internal business units, identify best practices, and contribute to the creation of thought leadership content such as white papers and workshops.

**Key Responsibilities:**

Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
- Work with a wide variety of customers, colleagues, and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
- Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry-specific solutions.
- Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
- Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels
- Work with architecture development methods, modeling approaches, and architecture patterns for integration
- Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey
- Provide thought leadership and collaborate with internal ServiceNow business units
- Identify, lead, and contribute to the creation of best practices, white papers, workshops, etc.

**Requirements:**

To succeed in this role, you should have:

A track record of success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role
- 10+ years of experience in Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment
- Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
- Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
- Experience presenting architecture concepts, designs, and goals to technology leaders and partners

$125,000 - $160,000 per year

We offer a competitive salary and benefits package, including a comprehensive health insurance plan, 401(k) matching program, and generous paid time off.



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