Associate Manager
hace 2 semanas
We are seeking a highly motivated Associate Manager to join our team in our Monterrey Center of Excellence. As the Associate Manager, you will be responsible for ensuring the overall success of your team, as well as the individual performance and development of each team member. Your primary focus will be on successfully maintaining service level agreements for internal and external customers and ensuring high-quality output.
Key Responsibilities:
- Performance Monitoring and Coaching: Actively monitor the performance of individual team members and the team as a whole, providing timely feedback, coaching, and support to help them excel in their roles.
- Team Experience and Engagement: Foster a positive and collaborative team culture by organizing team-building activities, promoting open communication, and ensuring team members have a positive experience within the organization.
- Collaboration: Build and maintain strong relationships with functional leaders and customer contacts in Canada and the US.
- Hands-On Involvement: Possess a deep understanding of the tasks performed by team members and contribute approximately 30% of weekly production work to support the team.
- Staffing and Hiring: Ensure appropriate daily staffing levels by managing team schedules and identifying staffing gaps.
- Project Input: Provide valuable insights and input to leadership regarding projects, process improvements, and strategic initiatives.
Requirements:
- Two years of experience in logistics, supply chain, or transportation management.
- Experience in training, coaching, workload management, and team development.
- Excellent English skills, verbal and written.
Preferred Qualifications and Experience:
- Strong interpersonal skills and the ability to build positive relationships with team members, functional leaders, and other stakeholders.
- Excellent communication skills, both verbal and written, with the ability to effectively convey information, provide feedback, and deliver presentations.
- Desire for in-depth knowledge of the tasks performed by team members, enabling you to guide, mentor, and support their professional growth.
- Strong problem-solving and decision-making abilities, with the capacity to identify issues, analyze data, and propose solutions.
- Ability to work in a fast-paced environment, prioritize tasks effectively, and manage multiple responsibilities simultaneously.
Language: English/Spanish
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