Linux Systems Administrator
hace 1 semana
Bounteous is seeking a highly skilled Linux Systems Administrator to join our team. As a key member of our IT department, you will be responsible for ensuring the overall quality and stability of our operating environment.
Key Responsibilities- Monitor and analyze system events and incidents to ensure prompt resolution.
- Provide detection and response to system events and incidents within the network.
- Analyze system events and incidents; mitigate events.
- Analyze potential vulnerability points.
- Monitor workflows in batch job scheduling systems or database integration tools based on customer requirements.
- Deploy new code to an external website; triage, troubleshoot, resolve, or escalate issues.
- Coordinate issue resolution and communication for system events and incidents outside traditional business hours.
- Identify system/business processes affected by outages; determine impact; update information in the database.
- Provide Service Desk support outside traditional business hours.
- Stay current on the latest industry technologies, trends, and strategies relating to system event management and services.
- Assist employees, vendors, or other customers by answering questions related to server application and event management procedures and services.
- Initiate and coordinate conference bridges used for troubleshooting system issues during off hours. Ensure that all appropriate parties are notified and included.
- Follow Incident Management Procedures and assist with Customer Communication for High Priority issues affecting the enterprise.
- Complete work in a timely and accurate manner while providing exceptional customer service.
- A minimum of one year of IT support experience or eighteen months of working with Company business applications hardware experience.
- Operational knowledge of the system, server, applications, monitoring, and incident response.
- Working knowledge of operating systems (Windows, Linux, VMWare) and server storage concepts (SAN principles, high availability, and clustering).
- Working knowledge of WANs, LANs, routing protocols, SNMP, Internet Protocol Suites, and Cisco networking equipment.
- Experience with HP Business Service Management software, HP Operations Manager, and HP Sitescope.
- SAP troubleshooting experience is beneficial.
- Intermediate-level desktop computer software experience, including skills in Microsoft Office and email.
- Knowledge of Change Management and Incident Management terms, procedures, and objectives.
- Problem management skills, with the ability to perform root cause analysis to proactively identify problems and prevent future incidents.
- Knowledge of Hybris and AWS preferred.
- The ability to build business relationships across departments and at all levels of the organization.
- The ability to work both independently and within a team.
- Attention to detail with the ability to learn and adapt quickly.
- Ability to respond to different organizational situations while maintaining a positive and friendly attitude.
- This position requires excellent communication and interpersonal skills.
- The ability to work efficiently under pressure, accurately meet deadlines, and present a professional demeanor.
- Maintaining confidentiality, treating others with respect, and upholding Company values.
- Organizational and problem-solving skills, a can-do attitude, and the ability to adjust to changing requirements.
This position requires an associate degree in Computer Science, Information Technology, IT Engineering, or a related technical field or equivalent work experience.
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