Field Services Director

hace 3 semanas


Monterrey, Nuevo León, México Schneider Electric Gruppe A tiempo completo
Job Description

Greenstruxure is seeking a highly skilled Field Services Director to join our team in Punto Valle, Mexico. As a key member of our organization, you will be responsible for organizing and managing the teams in charge of ensuring that assets under management are kept in perfect operating conditions and outperform their expected production.

Key Responsibilities:
  • Participate in the selection and definition of bricks to optimize Total Cost of Ownership (TCO)
  • Develop a service strategy to support the expected performance of the asset over its lifetime
  • Define Asset Management Plans (AMPs) and negotiate service contracts with O&M providers
  • Negotiate warranties with Original Equipment Manufacturers (OEMs) supporting the AMP
  • Participate in the specification of service tools and dedicated applications
  • Manage Asset Management Plan Cost Estimates for special projects to support quotes
  • Support project cost optimization during the tendering/negotiation phase
  • Interact with Offtakers and Asset Owners, monitoring asset performance in the digital platform
  • Manage log cases, service requests, and operations with internal or external owners
  • Fulfill service contracts by O&M providers and manage OEM warranties
  • Train and delegate work with team members
Requirements:
  • Master's degree in Computer Science, Electrical Engineering, or a related field (optional)
  • Direct management experience of a team of tech support individuals (starting with 3 FTE, potential to scale with the business)
  • On-demand expert resources in the Engineering team to address complex technical cases
  • 10-15 years of industry experience in Renewable Energy, Utility, Solar & Storage, EAAS
  • O&M experience in renewables appreciated
  • Customer support and Field Service management experience is a must
  • Able to live in Monterrey, Nuevo Leon, Mexico
  • Able to work under a Hybrid scheme with a work-from-home policy for 2-3 days max/week
  • International travel required on a regular basis (20-40% of time)

Schneider Electric offers a robust benefits package to support our employees, including flexible work arrangements, paid family leave, a culture of wellness, and more great benefits above and beyond a typical employer.


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