Gift Shop Manager

Job Summary

We are seeking a highly skilled and motivated Gift Shop Manager to join our team at Marriott International. The successful candidate will be responsible for overseeing the day-to-day operations of the gift shop, ensuring exceptional customer service, and driving sales growth.

About the Role

The Gift Shop Manager will be responsible for:

• Greeting customers and offering assistance with merchandise
• Displaying merchandise, restocking items, and ticketing merchandise
• FOLLOWING PROPER INVENTORY SYSTEMS TO CONDUCT AND RECONCILE MERCHANDISE INVENTORY
• COUNTING AND VERIFYING MERCHANDISE ORDERS UPON RECEIPT
• PLACING ORDERS FOR STORE MERCHANDISE AND APPROVING INVOICES
• COMPLETING CUSTOMER PURCHASES, PROCESSING ALL PAYMENT TYPES, AND PROCESSING RETURNS, REFUNDS, AND EXCHANGES
• Maintaining cash levels in the cash drawer and securing the shop
• FOLLOWING A CHECKLIST FOR OPENING AND CLOSING THE SHOP
• Assisting management with employee tasks and following company policies
• Welcome and acknowledge guests according to company standards
• Anticipate and address guests' service needs
• Develop and maintain positive working relationships with others

About Our Company

At Marriott International, we combine boutique hotel experience with luxury hotel service. We deliver exceptional experiences through polished personality, perfectionism, and individualism. We invite you to join our team of authentically amazing people who inspire and challenge each other.

Why Join Us

As a Gift Shop Manager at Marriott International, you will have the opportunity to work in a fast-paced and dynamic environment. You will be part of a global team that values excellence, innovation, and teamwork. We offer competitive compensation and benefits packages, including an estimated salary range of $45,000 - $65,000 per year, depending on location and experience.