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hace 2 meses
We are seeking a highly skilled Tech Solutions Owner to join our Consumer Panel Services team at NielsenIQ. As a Tech Solutions Owner, you will be responsible for delivering effective technology solutions to enable panel management and data collection.
Key Responsibilities- Identify System Gaps and Enhancements
Assess system features and performance gaps to identify opportunities for improvement.
Facilitate PI PlanningFacilitate the Product Incremental (PI) planning process to ensure alignment with business objectives.
Assess Enhancements and Change RequestsEvaluate enhancements and change requests to ensure they meet business requirements.
Write and Deliver RequirementsDevelop and deliver clear requirements to technology teams for solutions in scope.
Approve Solution Design and Review PrototypesReview and approve solution design and prototypes to ensure timely and accurate delivery.
Coordinate UAT and System Release CommunicationsCoordinate User Acceptance Testing (UAT) and system release communications to ensure smooth deployment.
Maintain System Release Communications and Operational ProcessesDocument and maintain operational processes and training materials tied to the solution.
Manage Deployment and HypercareOversee the deployment and hypercare (monitoring period post-deployment) of technology solutions.
Requirements- 3+ Years of Work Experience
Minimum 3 years of work experience in implementing new processes and technologies.
Fluent in Business EnglishFluent in Business English with excellent communication and presentation skills.
Ability to Engage and Develop TalentAbility to engage, develop, and mentor talent to drive business growth.
Good Understanding of Process and Operational MetricsGood understanding of process and operational metrics to drive business decisions.
Technically SavvyTechnically savvy to work on analytical tools and drive business outcomes.
Highly Effective Communication SkillsHighly effective communication skills with good presentation and influencing skills.
Ability to Operate in a Fast-Paced EnvironmentAbility to operate effectively in a fast-paced environment with high energy and flexibility.
Result-Oriented with Continuous Process ImprovementsResult-oriented with an aptitude for continuous process improvements.
Strong Business AcumenStrong business acumen with attention to detail and strong organizational skills.
