System Operations Specialist

hace 1 mes


Guadalajara, Jalisco, México Epam A tiempo completo

About the Role

We are seeking a highly skilled System Operations Support professional to join our team at EPAM. As an SRE, you will play a critical role in ensuring the stability and performance of our production environments.

Responsibilities

  • Take ownership of production stability and problem resolution for Quant/Enterprise Technology systems during core business hours
  • Ensure the readiness and effective operation of production environments, conducting routine maintenance on file, data store, and job control systems
  • Participate in on-call rotations, being available to address issues outside regular business hours
  • Investigate complex issues related to production delivery, conduct root cause analyses, establish solutions, and oversee the necessary steps for resolution
  • Identify and manage risks, promptly flag significant issues, and escalate incidents when required
  • Deliver results, productivity, quality, and value to clients, meeting their deadlines and objectives while remaining an honest, realistic, and dedicated partner
  • Deploy patches and full-stack updates into production, ensuring seamless operations
  • Lead regular disaster recovery testing and improve the process continually
  • Play an active role in proposing innovative technologies, tools, and approaches to improve processes and solve business problems

Requirements

  • Intermediate SQL: Proficiency in MS SQL databases
  • Scripting: Intermediate knowledge of PowerShell or C#
  • Troubleshooting: Strong troubleshooting skills
  • Technical Experience: Hands-on experience in creating, improving, supporting, and releasing technical solutions, preferably in a Microsoft environment
  • Coding Skills: Understanding of object-oriented programming language coding principles
  • Technical Stack: Experience with RESTful services, SQL databases, AMQP
  • CI/CD: Familiarity with CI/CD tools such as Bitbucket, Control-M, Grafana, Octopus, and TeamCity
  • ITIL: Understanding of ITIL processes

We Offer

  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employees initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by EPAM & % under payroll
  • Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 30 days December bonus
  • Employee Stock Purchase Plan
  • 12 vacations days plus 4 floating days
  • Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
  • Monthly non-taxable amount for the electricity and internet bills


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