System Operations Specialist
hace 1 mes
About the Role
We are seeking a highly skilled System Operations Support professional to join our team at EPAM. As an SRE, you will play a critical role in ensuring the stability and performance of our production environments.
Responsibilities
- Take ownership of production stability and problem resolution for Quant/Enterprise Technology systems during core business hours
- Ensure the readiness and effective operation of production environments, conducting routine maintenance on file, data store, and job control systems
- Participate in on-call rotations, being available to address issues outside regular business hours
- Investigate complex issues related to production delivery, conduct root cause analyses, establish solutions, and oversee the necessary steps for resolution
- Identify and manage risks, promptly flag significant issues, and escalate incidents when required
- Deliver results, productivity, quality, and value to clients, meeting their deadlines and objectives while remaining an honest, realistic, and dedicated partner
- Deploy patches and full-stack updates into production, ensuring seamless operations
- Lead regular disaster recovery testing and improve the process continually
- Play an active role in proposing innovative technologies, tools, and approaches to improve processes and solve business problems
Requirements
- Intermediate SQL: Proficiency in MS SQL databases
- Scripting: Intermediate knowledge of PowerShell or C#
- Troubleshooting: Strong troubleshooting skills
- Technical Experience: Hands-on experience in creating, improving, supporting, and releasing technical solutions, preferably in a Microsoft environment
- Coding Skills: Understanding of object-oriented programming language coding principles
- Technical Stack: Experience with RESTful services, SQL databases, AMQP
- CI/CD: Familiarity with CI/CD tools such as Bitbucket, Control-M, Grafana, Octopus, and TeamCity
- ITIL: Understanding of ITIL processes
We Offer
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employees initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & % under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
- Monthly non-taxable amount for the electricity and internet bills
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