Auxiliary Bar Attendant

hace 4 días


Quintana Roo, México Marriott International, Inc A tiempo completo
{"Job Overview":[

• Facilitate positive guest experiences with the in-room honor bar, ensuring exceptional service and quality standards are met.

• Inventory honor bar, in-room accessories, and promotional materials, replacing them as needed to maintain optimal presentation and availability.

• Maintain the cleanliness and appearance of each honor bar, adhering to Marriott International's high standards.

• Utilize software and handheld devices to record sales, track inventory, and monitor product levels to prevent stock-out situations.

• Prepare and push a restocking cart to floors where rooms are ready for inventory, ensuring timely restocking.

• Respond promptly to guest requests, addressing any issues or concerns they may have regarding the honor bar operation.

• Communicate effectively with hotel management regarding any honor bar-related issues or concerns.

]

• Follow all company and safety policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.

• Complete safety training and certifications as required.

• Maintain a clean and professional uniform and personal appearance, adhering to Marriott International's dress code standards.

• Ensure confidentiality of proprietary information and protect company assets.

• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.

• Thank guests with genuine appreciation, ensuring a positive and memorable experience.

• Adhere to quality expectations and standards, striving for excellence in service delivery.

• Develop and maintain positive working relationships with colleagues, supporting the team to achieve common goals.

• Communicate clearly and professionally with others, using effective verbal and non-verbal communication skills.

• Read and visually verify information in various formats, including small print.

• Stand, sit, or walk for extended periods, or for an entire work shift, as needed.

• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.

• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

• Move through narrow, confined, or elevated spaces, including up and down stairs and/or service ramps.

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

]

• High school diploma or GED equivalent is required.

• No related work experience is required, but relevant experience is a plus.

• No supervisory experience is required.

• No license or certification is required.

• Marriott International is an equal opportunity employer.

• We are committed to non-discrimination on any protected basis, such as disability and veteran status.

• We value diversity and inclusion in the workplace.

• St. Regis Hotels & Resorts is a global luxury brand.

• We are committed to delivering exquisite experiences at our properties around the world.

• Our brand values include classic sophistication and modern sensibility.

• We offer a unique and personalized experience for our guests.

• Our team members are our greatest asset.

• We are committed to supporting and developing our employees.

• We offer a range of benefits and perks to our employees.

• We are a global company with a local touch.

• We are committed to making a positive impact in our communities.

]
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