HR Specialist

hace 3 días


Monterrey, Nuevo León, México Jabil Circuit A tiempo completo
Job Summary

We are seeking an HR Specialist to join our team in the Americas Region. This role will be responsible for providing exceptional customer service and support to employees, while maintaining a deep understanding of Human Resources policies and procedures.

About the Role

This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a team environment. The ideal candidate will have a Bachelor's degree in Human Resources or a related field, and prior experience in a call center or similar role is a plus.

Key Responsibilities
  • Acquire and maintain substantial knowledge concerning Human Resources policies, programs, and procedures that supports first call resolution.
  • Handle incoming requests from various levels of employees to quickly assess and resolve HR related issues in an empathetic, professional and timely manner.
  • Work with various departments to stay up to date on all policies, programs, and procedures.
  • Utilize depth of knowledge and develop a comprehensive understanding of Americas HR Shared Services operations, processes, and systems to ensure timely and correct responses to customers' inquiries, complaints and requests.
Requirements
  • Bachelor's degree in Human Resources or related field.
  • Zero to One (0-1) years of experience in HR Specialist or similar role.
  • Fundamental knowledge of HR practices including employment law, compensation, hiring, performance management, coaching, and employee relations across the Americas Region (US and Mexico).
  • Excellent customer service skills.
  • Ability to provide high quality, timely, professional, and positive customer service.
Benefits

As an HR Specialist at Jabil Circuit, you will enjoy a competitive salary of $60,000 per year, as well as a range of benefits including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and consider qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.



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