IT Infrastructure Specialist

hace 15 horas


Santiago de Querétaro, Querétaro de Arteaga, México Carhartt A tiempo completo

Carhartt Overview

We are a leading manufacturer of work apparel, striving to emulate the hardworking example set forth by our founder, Hamilton Carhartt. Our values include creating value, delivering results, and making changes to drive success.

Job Summary

This is an exciting opportunity for a skilled IT professional to join our team as an IT Infrastructure Specialist. As part of this role, you will be responsible for implementing software and hardware solutions, integrating with existing systems, and ensuring seamless business operations.

Key Responsibilities

  • Collaborate with architects, engineers, vendors, and stakeholders to implement infrastructure projects and integrate with existing systems.
  • Perform system upgrades and migrations to support business operations.
  • Work closely with the cybersecurity team to identify security gaps and strengthen systems against threats.
  • Coordinate with the network team to modify firewalls, network configurations, DNS, DHCP, and other network devices.
  • Prioritize escalated incidents and restore normal service quickly to minimize adverse impacts on the business.
  • Analyze recurring problems, research and recommend solutions, and assist in implementing system resolutions to reduce reoccurrences of IT issues.
  • Implement, maintain, and respond to alerts from monitoring systems.
  • Collaborate with IT support associates at all locations to resolve incidents, maintenance, and continuous improvement initiatives.
  • Make recommendations for improvements and cost savings based on business requirements and goals.
  • Participate in engineering and testing of disaster recovery systems.
  • Responsible for configuration, maintenance, and monitoring of backup systems and restoring data.
  • Create and maintain documentation/instructions as necessary for systems and processes.
  • Coordinate schedules with other team members to ensure availability of support.
  • FOLLOW all change management procedures and coordinate planned outages with affected parties.
  • Ensure compliance with hardware and software licensing agreements.
  • Maintain positive relationships with team members, Carhartt associates, customers, and vendors.

Requirements

  • Bachelor's degree in Computer Science or related field or equivalent years of experience.
  • Experience with installing, configuring, maintaining, and troubleshooting Microsoft Servers (Windows Servers, Exchange, SQL Server, Lync/Skype for Business).
  • Experience with virtual environments (VMWare/Hyper-V) installation, configuration, maintenance, and troubleshooting.
  • Experience with Active Directory installation, configuration, maintenance, and troubleshooting.
  • Cloud computing experience (AWS/Azure) preferred.
  • Experience with utilizing backup software for backups, restores, and disaster recovery.
  • Excellent verbal and written communication skills, including the ability to deliver presentations and convey technical strategies to different audiences.
  • Ability to take direction from multiple people and handle various tasks simultaneously.
  • Dependable, accessible after hours in case of a system failure, willing to work as needed to maintain equipment in off-hours.

Compensation and Benefits

The estimated salary for this position is $110,000 per year. This figure is based on industry standards and takes into account the required skills and qualifications. The actual salary may vary depending on factors such as location, experience, and performance.

Physical Requirements and Working Conditions

This role requires extended periods of sitting, standing, typing on a computer. National and international travel (up to 10%) is also required. Lifting up to 35 pounds may be necessary.



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