Systems Operations Support Specialist
hace 4 semanas
We are seeking a skilled System Operations Support Specialist to join our team at EPAM.
About the RoleThis is a unique opportunity to work with a dynamic and supportive team on diverse, high-impact projects for some of the world's biggest brands. As a System Operations Support Specialist, you will have the chance to contribute to a thriving IT environment and further your career.
Responsibilities- Production Stability: Take ownership of production stability and problem resolution for Quant/Enterprise Technology systems during core business hours.
- Production Environment: Ensure the readiness and effective operation of production environments, conducting routine maintenance on file, data store, and job control systems.
- On-Call Support: Participate in on-call rotations, being available to address issues outside regular business hours.
- Complex Issue Resolution: Investigate complex issues related to production delivery, conduct root cause analyses, establish solutions, and oversee the necessary steps for resolution.
- Risk Management: Identify and manage risks, promptly flag significant issues, and escalate incidents when required.
- Client Focus: Deliver results, productivity, quality, and value to clients, meeting their deadlines and objectives while remaining an honest, realistic, and dedicated partner.
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