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Inside Sales Representative
hace 2 meses
**Job Summary**
Emp Lider - Distribución is seeking a highly skilled Inside Sales/Customer Service professional to manage customer discrete and program orders on a daily basis. As a key member of our team, you will be responsible for ensuring 100% on-time delivery performance, analyzing customer behavior and programs, and providing solutions to achieve a 100% on-time rate.
**Key Responsibilities**
• Manage additions, changes, and deletions to customer programs
• Continuously identify opportunities to improve customer programs
• Support Customers and Outside Sales with quotes as requested
• Follow-up on customer inquiries, open quotes, and unresolved requests to ensure resolution
• Collaborate with the team to identify, research, and resolve customer issues
**Requirements**
• 3 years of experience in Customer Service (preferred)
• 2 years of experience in Fasteners/MRO (preferred)
• 2 years of experience in SAP (preferred)
• Bachelor's degree (preferred)
• English language proficiency (preferred)
**What We Offer**
• Competitive salary: $28, $33,000.00 per month