Quality Assurance Specialist
hace 4 semanas
At Marsh McLennan, we're committed to creating a culture where you can bring your authentic self to work. We're looking for a Quality Assurance Specialist to join our team, someone who is passionate about ensuring the highest quality of our products and services.
As a Quality Assurance Specialist, you will be responsible for:
- Remain up to date with product releases and coordinate the relevant implementation of changes.
- Attend client meetings and escalations to support on best practice upon Lead/management request.
- Build relationships and establish effective communication paths with existing employees and POD Leads.
- Participate in cross-functional workshops to define interdepartmental ways of working and ensure alignment.
- Conduct process reviews to continuously improve efficiency and quality.
Requirements:
- Bachelor's degree in administration, finance, or related field.
- At least 3 years of experience in Quality and improvement inside one organization.
- Intermediate knowledge of Microsoft Word, Microsoft Excel skills, and Microsoft PowerPoint.
- Experience in pension and benefits knowledge desired.
- English proficiency.
We offer a competitive pay, Christmas bonus, and full benefits package, effective starting Day 1. You will also have access to employee resource groups, which provide opportunities for leadership development, volunteer work, and networking.
Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
We are committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one 'anchor day' per week on which their full team will be together in person.
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