Night Manager
hace 2 semanas
Job Summary
We are seeking a highly skilled and experienced Night Manager to join our team at Playa Hotels & Resorts. As a Night Manager, you will be responsible for overseeing the smooth operation of our hotel during the night shift, ensuring that all guests have a comfortable and enjoyable stay.
Key Responsibilities
- Supervise all areas of the hotel, including front desk, housekeeping, and security, to ensure that all guests' needs are met.
- Verify that all arrivals are correctly processed and recorded in the hotel's systems.
- Ensure that the audit process runs smoothly and efficiently, with no pending tasks or issues.
- Manage and resolve any guest complaints or issues that may arise during the night shift.
- Collaborate with other departments to ensure seamless communication and coordination.
Requirements
- Bachelor's degree in Hospitality, Tourism, or a related field.
- Fluent English language skills.
- At least 2 years of experience in a Night Manager or similar role.
- Excellent leadership, teamwork, and problem-solving skills.
- Ability to work independently and make sound decisions in a fast-paced environment.
What We Offer
As a Night Manager at Playa Hotels & Resorts, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of dedicated professionals who are passionate about delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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